Senior Operations Specialist📣 Job Ad

About the Role

Aljeel Medical is seeking a Senior Operations Specialist to join their team in Riyadh, Saudi Arabia. This role is responsible for overseeing and optimizing daily operations to ensure efficiency and effectiveness in meeting strategic goals. The Senior Operations Specialist will analyze workflows, identify areas for improvement, implement streamlining strategies, and foster coordination across departments. This is a full-time position based in Riyadh.

Key Responsibilities

• Receive and fulfill all incoming orders in a timely and efficient manner.
• Track the status of all orders meticulously using ERP software.
• Monitor inventory levels and proactively alert supervisors to any potential shortages or discrepancies.
• Handle incoming phone calls, process customer returns, and provide comprehensive online customer service.
• Review and correct outstanding data related to customer orders to ensure accuracy.
• Facilitate effective coordination and communication between the warehouse, sales, and finance departments.
• Register Initial Purchase Orders (IPOs) accurately and in a timely fashion.
• Oversee and manage project execution from initial planning through to successful completion.
• Coordinate with internal teams and external vendors or contractors to ensure the timely delivery of goods and services.
• Monitor project progress closely and prepare regular reports for management.
• Follow up on Proof of Delivery (PODs) and ensure the completion of Final Acceptance processes.

Qualifications and Experience

• A Bachelor's degree in a relevant field.
• A minimum of 2 to 4 years of experience in a similar operational role.
• Experience in the NUPCO Process is highly preferable.

Required Skills

• Advanced proficiency in Microsoft Excel, including advanced functions and data manipulation.
• Strong overall proficiency in MS Office Suite.
• Experience utilizing ERP software for order tracking and inventory management.
• Demonstrated ability in data analysis and data reporting.
• Excellent organizational skills and the ability to manage multiple tasks effectively.
• Strong time management skills to meet deadlines and prioritize workload.
• Advanced communication skills, both written and verbal.

Work Details

This is a full-time position located in Riyadh, Saudi Arabia. The role requires 2-5 years of relevant experience.