Senior Product Manager

About Skyro

Skyro is an international fintech group expanding its operations in Saudi Arabia. The company develops Sharia-compliant financing solutions designed to provide individuals and businesses with access to necessary funding. Skyro's B2B focus is on enhancing credit accessibility and simplicity for Small and Medium-sized Enterprises (SMEs) through technology and strategic partnerships.

The Role of Senior Product Manager

Skyro is seeking a Senior Product Manager to lead the development and expansion of its SME financing products in Riyadh, Saudi Arabia. This full-time role involves comprehensive ownership of the product lifecycle, from initial customer discovery and strategy formulation through to launch and continuous improvement. The Senior Product Manager will collaborate with local business teams and international technology teams.

Key Responsibilities

• Lead product and feature development from concept through testing and launch.
• Translate customer and business requirements into clear product specifications and user stories.
• Coordinate efforts across local and international teams, resolve impediments, and make practical decisions.
• Establish and monitor product metrics including conversion, usage, repeat borrowing, and customer retention.
• Collaborate with Finance and Risk teams to understand profitability, acquisition, servicing costs, and credit losses.
• Utilize customer feedback, funnel analysis, and experiments to evaluate post-launch performance.
• Investigate performance issues with relevant teams and translate findings into actionable product improvements.
• Own and enhance the customer journey, covering application, onboarding, disbursement, repayment, and repeat borrowing.
• Identify friction points, streamline processes, and improve communication throughout the customer lifecycle.
• Collaborate with Risk, Compliance, Legal, and Sharia specialists to integrate regulatory and Sharia requirements into product design.
• Align customer journeys with credit policies, fraud controls, and operational processes.
• Conduct research with SME owners, suppliers, and partners to understand financing needs, business workflows, and barriers to credit access.
• Define the product roadmap, prioritizing initiatives based on customer value, business impact, and delivery effort.

Candidate Profile

The ideal candidate will possess a strong combination of product judgment, analytical capabilities, and hands-on delivery experience. An understanding of lending principles and the specific needs of small businesses is essential for this role. Candidates should have 5-10 years of relevant experience.

Role Purpose

The Senior Product Manager will be instrumental in shaping and delivering SME financing products that effectively address customer needs and contribute to sustainable business growth. This role involves owning the product roadmap and customer experience, requiring a balance between commercial objectives, credit performance, regulatory compliance, and operational efficiency.

Location and Work Type

This is a full-time position based in Riyadh, Saudi Arabia.