Senior Projects Manager📣 Job Ad

About the Service Advisor Role

Al Jazirah Vehicles Agencies Co. Ltd. is seeking a dedicated Service Advisor to join their team in Riyadh, Saudi Arabia. This full-time position is integral to ensuring customer satisfaction and driving service revenue by effectively managing customer interactions, identifying vehicle service needs, and coordinating service delivery.

Key Responsibilities

• Receive, welcome, and engage with customers to identify their vehicle service needs through active listening and questioning.
• Sell and upsell necessary services to customers after confirming their requirements and obtaining necessary approvals.
• Inform customers about required services, explain estimated costs and completion times, and secure their approval.
• Prepare job cards for vehicles requiring service, obtain all necessary approvals, and then direct technicians to commence work.
• Monitor and track the service status of all vehicles undergoing maintenance, ensuring timely completion as agreed with the customer.
• Interact with and follow up with technicians regarding the service status of each vehicle to ensure work is performed correctly the first time.
• Inspect all completed service work to ensure it has been done properly and that pricing is accurate.
• Update the service tracking sheet regularly and inform customers about the status of their vehicles and their readiness for pickup.
• Identify and prioritize repeat customers, notifying the Service Manager for appropriate recognition and treatment.
• Understand and recommend the most suitable services to customers to ensure their satisfaction, increase sales, and minimize complaints.
• Proactively upsell and promote other critical vehicle services to customers to enhance customer satisfaction and boost sales revenue.
• Follow day-to-day operations related to the Service Advisor role to ensure work continuity.
• Contribute to the identification of opportunities for continuous process improvement, considering international best practices, business process enhancement, cost reduction, and productivity improvement.
• Assist in the preparation of timely and accurate reports on service sales to meet company and department requirements, policies, and standards.

Qualifications and Experience

The ideal candidate will possess a minimum of 2 years of relevant experience in a related industry. While a high school diploma is required, a technical diploma is preferable.

Required Skills

• Exceptional communication and interpersonal skills.
• Excellent writing and communication skills in English.

Work Location and Type

This is a full-time position based in Riyadh, Saudi Arabia. The role requires between 2 to 5 years of experience in a similar capacity.

About the Role

Accenture Middle East is seeking a Security Delivery Consultant to join its team. This role is integral to managing and enhancing client security postures through expert incident response and security operations. The consultant will be responsible for safeguarding client digital assets by performing in-depth analysis, resolving complex security issues, and contributing to the continuous improvement of security protocols. As part of Accenture Technology, this position offers the opportunity to leverage leading technologies and industry experience to help clients innovate and transform their businesses.

Key Responsibilities

• Perform root cause analysis and resolution for security incidents.
• Manage and provide direction for day-to-day security operations.
• Identify, assess, and resolve complex security issues and problems within the area of responsibility.
• Resolve Level 3 incidents and requests, ensuring timely and effective solutions.
• Create and maintain internal procedural standards related to the support role.
• Interface effectively with technical personnel and other teams to ensure seamless collaboration.
• Produce and maintain comprehensive security incident reports.
• Provide device performance metrics as necessary to inform operational decisions.
• Respond to security incidents and conduct thorough post-incident analysis.
• Utilize experience in IR tools and solutions for detection, investigation, and response, analyzing security events and providing guidance to team members.
• Clearly articulate technical and strategic cyber matters to a variety of audiences through excellent verbal and written communication skills.

Qualifications and Requirements

• At least 4 years of experience in Security Monitoring and Response.
• Proven experience with Microfocus ArcSight SIEM (Security Information and Event Management).
• Demonstrated experience in IR tools and solutions related to detection, investigation, and response.
• Experience in implementing multiple SIEM solutions.
• Proficiency in exploit and detection analysis, including the ability to analyze logs for useful information and patterns.
• Ability to manipulate and present data effectively.
• Strong Incident and Problem Management skills.
• In-depth knowledge of different security frameworks.
• Familiarity with various security frameworks.
• Experience in incident response phases and a solid understanding of SOC processes and procedures.
• Preference will be given to candidates holding certifications such as GIAC GCIH, GPEN, or similar.

Required Skills

• Security Monitoring and Response
• Microfocus ArcSight SIEM
• Incident Response (IR) tools and solutions for detection, investigation, and response
• SIEM solution implementation and management
• Exploit and detection analysis
• Log analysis for information and pattern identification
• Data manipulation and presentation
• Incident and Problem Management
• Security frameworks and best practices
• Incident response phases
• Security Operations Center (SOC) processes and procedures
• Root cause analysis and resolution
• Security operations management
• L3 incident and request resolution
• Internal procedural standards creation
• Cross-functional team collaboration
• Security incident reporting
• Device performance monitoring and reporting
• Security incident response and post-incident analysis
• Excellent verbal and written communication
• Ability to articulate technical and strategic cyber matters to diverse audiences

Work Environment and Location

This is a full-time position. The role is based in Jeddah, Makkah, and Riyadh, Saudi Arabia. The required experience for this role is 2-5 years.

About the Role

Kimberly-Clark is seeking a Merchandiser to join its team in Riyadh, Saudi Arabia. This full-time position involves ensuring the prominent and attractive display of Kimberly-Clark's brands, including Kleenex®, Kotex®, Huggies®, and Kimberly-Clark Professional®, within retail environments. The role is designed for an individual with attention to detail and a focus on creating effective in-store product presentations that contribute to sales and brand visibility. Kimberly-Clark is committed to fostering an inclusive environment and developing brands that improve lives globally.

Key Responsibilities

• Ensure product placement aligns with established planograms.
• Maximize shelf availability to prevent stockouts.
• Execute product displays, promotional setups, and point-of-sale (POS) material installations.
• Adhere to FIFO (First-In, First-Out) principles for product rotation and freshness.
• Monitor competitor activities in retail outlets and identify growth opportunities.
• Visit assigned stores daily according to a structured route plan.
• Build and maintain positive relationships with store teams.
• Provide real-time feedback on product availability, shelf share, and competitive activities.
• Support sales teams in achieving in-store performance and sales objectives.

Qualifications and Requirements

• Diploma or higher educational qualification.
• Minimum of 1 year of experience in merchandising, retail, or the Fast-Moving Consumer Goods (FMCG) sector.
• Basic proficiency in English and strong local communication skills.
• Possession of a valid Saudi driving license.
• Must hold Saudi Nationality as per government requirements.

Required Skills

• Product Placement
• Shelf Availability Management
• Display Execution
• Promotion Execution
• POS Material Execution
• FIFO (First-In, First-Out) and Product Rotation
• Competitor Monitoring
• Relationship Building
• Sales Support
• Effective Communication

Work Environment and Compensation

This is a full-time position based in Riyadh, Saudi Arabia. Kimberly-Clark offers competitive compensation and benefits, with a focus on employee development and well-being. Benefits include Private Medical Insurance. Employment is subject to verification of local policies.