Senior Quality Assurance Specialist📣 Job Ad

About the Role

Sahm Capital is seeking a proactive and detail-oriented Risk Officer to join its team in Riyadh, Saudi Arabia. This full-time position offers an opportunity for an early-career professional to contribute to the risk management framework of a financial institution. The successful candidate will monitor financial exposures, analyze data, and ensure compliance with regulatory requirements within a global business context.

Key Responsibilities

• Monitor credit risk exposures and ensure the timely identification of potential issues.
• Conduct comprehensive risk and data analysis, including the application of statistical modeling techniques.
• Respond effectively to changes in global market sentiment and adapt strategies to meet evolving regulatory requirements.
• Govern and review existing policies and procedures to ensure continuous alignment with internal standards and external regulations.
• Interpret complex compliance requirements and provide clear, actionable insights to relevant stakeholders.
• Perform User Acceptance Testing (UAT) for internal systems to ensure functionality and accuracy.

Qualifications and Requirements

• Practical experience working in a cross-cultural or international environment, demonstrating the ability to collaborate and communicate effectively in global business settings.
• 0-1 years of experience in the finance industry, with a specific focus on risk-related positions. Experience within a brokerage firm is considered relevant.
• Completion of Capital Market Qualification Examinations (CME).
• Fluency in English, both written and spoken.
• Strong interpersonal communication skills and a proven ability to work effectively as part of a team.
• A high level of attention to detail is essential for accurate analysis and reporting.
• Proficiency in Microsoft Excel is required, with familiarity in programming languages being advantageous.
• Possess investment experience and a solid understanding of various financial products.
• Hold a degree in Risk Management, Statistics, Data Science, Finance, or Mathematics.

Required Skills

• Credit Risk Management
• Risk Analysis
• Data Analysis
• Statistical Modeling
• Regulatory Compliance
• Policy Governance
• User Acceptance Testing (UAT)
• Cross-cultural Communication
• Interpersonal Communication
• Teamwork
• Attention to Detail
• Microsoft Excel Proficiency
• Programming Languages (Familiarity)
• Investment Knowledge
• Financial Products Knowledge

Work Environment

This is a full-time position based in Riyadh, Saudi Arabia. The role requires working within a global business context, necessitating effective cross-cultural communication and collaboration.

About the Role

Neo Space Group is seeking a Product Management Expert to join its team in Riyadh, Saudi Arabia. This role is responsible for driving the strategy, development, lifecycle management, and optimization of digital products and solutions for government sector clients. The Product Management Expert will ensure products align with Saudi Arabia's national priorities, regulatory mandates, operational necessities, and digital transformation initiatives, delivering value to stakeholders and end-users.

This full-time position requires a strategic thinker with a deep understanding of the Saudi Arabian government landscape and the ability to translate complex requirements into successful digital products, contributing to the nation's digital advancement.

Key Responsibilities

• Develop and execute comprehensive product strategies aligned with organizational objectives and the Kingdom of Saudi Arabia's government transformation initiatives.
• Define product vision, roadmap, priorities, and lifecycle plans for government-focused solutions and services.
• Identify market opportunities, customer pain points, and operational needs to foster product innovation.
• Ensure product strategies comply with regulatory frameworks, operational requirements, and customer expectations.
• Lead product portfolio planning and prioritization to maximize impact and resource allocation.
• Engage with government entities, stakeholders, and end-users to understand operational challenges and business requirements.
• Conduct workshops, discovery sessions, and stakeholder interviews to gather product requirements and feedback.
• Translate customer needs and feedback into actionable functional and technical product requirements.
• Build and maintain strong relationships with government customers and strategic stakeholders.
• Ensure developed products support national digital transformation goals and public sector modernization.
• Collaborate with Technology, Engineering, Operations, Cybersecurity, UX/UI, and PMO teams for successful product delivery.
• Define detailed product requirements, business cases, user stories, and acceptance criteria.
• Oversee product development progress, testing, validation, and deployment.
• Ensure products are delivered on time, within scope, and adhere to operational and technical standards.
• Support Agile, hybrid, or enterprise product development methodologies.
• Manage the end-to-end lifecycle of government products and solutions.
• Monitor product performance, adoption rates, customer satisfaction, and operational effectiveness.
• Identify enhancement opportunities and prioritize product improvements.
• Ensure proper governance, documentation, and release management practices.
• Coordinate product retirement, upgrades, and transition planning.
• Monitor industry trends, emerging technologies, and competitor offerings within the government sector.
• Conduct market analysis and benchmarking for strategic product positioning.
• Identify opportunities for innovation, automation, and operational optimization within government solutions.
• Contribute to the development of future-focused digital products and smart government initiatives.
• Ensure products comply with government regulations, cybersecurity standards, data privacy requirements, and organizational policies.
• Support risk assessments related to product functionality, security, operational impact, and compliance.
• Coordinate with Legal, Compliance, and Cybersecurity teams for regulatory alignment.
• Participate in governance reviews, audits, and product assurance activities.
• Support business development and pre-sales teams with product positioning and presentations.
• Contribute to proposal development, RFP responses, and customer engagement.
• Support the definition of pricing strategies, product value propositions, and commercial planning.
• Assist in defining product KPIs, success metrics, and revenue growth opportunities.
• Prepare executive reports, product performance dashboards, and strategic updates.
• Communicate product progress, risks, dependencies, and milestones to stakeholders.
• Facilitate alignment between product teams, operational stakeholders, and customer expectations.
• Drive transparency and accountability across product initiatives and transformation programs.

Qualifications and Requirements

• Bachelor's degree in Business Administration, Information Technology, Engineering, Computer Science, Product Management, or a related field.
• A Master's Degree or MBA is preferred.
• Professional certifications are advantageous, including Product Management Certifications, Agile/Scrum Certifications, PMP, SAFe Certification, or Business Analysis Certifications.
• 7 to 10 years of experience in product management, digital transformation, solution management, or related fields.
• Proven experience managing products or digital solutions within government or public sector environments in Saudi Arabia.
• Strong understanding of Saudi Arabian government operations, procurement environments, and national transformation programs.
• Experience working effectively with cross-functional teams across technology, operations, delivery, and business functions.
• Demonstrated success in managing enterprise or government-focused product lifecycles from inception to completion.
• Experience in sectors such as technology, smart cities, aerospace, defense, telecommunications, or digital government solutions is preferred.

Required Skills

• Product Strategy
• Product Development
• Lifecycle Management
• Digital Solutions Expertise
• Government Sector Knowledge
• Stakeholder Engagement
• Requirements Management
• Agile Methodologies
• Market Analysis
• Innovation
• Governance and Compliance
• Risk Management
• Business Development Support
• Reporting and Communication

Work Environment

This is a full-time position based in Riyadh, Saudi Arabia. The role involves working collaboratively with various internal teams, including Technology, Engineering, Operations, Cybersecurity, UX/UI, and PMO, as well as engaging directly with government entities and stakeholders across the Kingdom.

About the Role

Abunayyan Holding is seeking a customer-focused and commercially driven Parts Sales & Service Representative (PSSR) to join their Aftermarket team. This role is integral to driving spare parts and service sales, supporting internal service operations, managing key customer accounts, and ensuring high levels of customer satisfaction. The PSSR serves as a critical link between customers, service teams, and parts operations, aiming to maximize aftermarket revenue while providing timely technical and commercial support. This position also involves contributing to the achievement of sales and profitability objectives within the Heavy Machinery, Construction Equipment, and Industrial Equipment sectors.

Key Responsibilities

• Promote and sell genuine spare parts, accessories, and aftermarket solutions to retail and internal customers.
• Ensure prompt and accurate fulfillment of parts orders while maintaining high levels of customer satisfaction.
• Identify opportunities for cross-selling and upselling spare parts, accessories, and service solutions.
• Provide technical assistance and product recommendations to customers and service personnel.
• Support the achievement of parts sales targets, revenue growth, and profitability objectives.
• Work closely with Service Technicians and Service Advisors to ensure timely availability of required parts and accessories.
• Process service-related parts requests efficiently to minimize equipment downtime.
• Assist service teams in identifying appropriate spare parts and technical solutions for maintenance and repair activities.
• Coordinate special orders, backorders, and urgent requirements while ensuring effective communication with all stakeholders.
• Notify service teams upon receipt of special-order or backordered items.
• Build and maintain strong relationships with retail customers, fleet owners, contractors, and key accounts.
• Conduct regular customer visits and follow-up activities to identify business opportunities and strengthen customer loyalty.
• Address customer inquiries, concerns, and complaints in a professional and timely manner.
• Deliver exceptional customer service and act as a trusted advisor on parts and service solutions.
• Collect customer feedback and market intelligence to improve service delivery and business performance.
• Support and guide the PSSR team in achieving sales objectives and closing business opportunities.
• Manage strategic and key customer accounts to drive long-term business growth.
• Assist in developing account plans and aftermarket sales strategies.
• Collaborate with management to identify opportunities for customer retention and market expansion.
• Prepare quotations, pricing proposals, and commercial offers in accordance with company policies.
• Ensure compliance with cash, credit, and payment processing procedures.
• Maintain accurate customer records, sales reports, and transaction documentation.
• Monitor customer purchasing trends and proactively identify opportunities to increase sales.

Qualifications and Requirements

• High School Diploma, Technical Diploma, or equivalent qualification.
• Additional technical certifications related to heavy equipment, machinery, or aftermarket services will be considered an advantage.
• A minimum of 3 years of experience in Spare Parts Sales, Aftermarket Services, Customer Service, or a related field.
• Experience within the Heavy Machinery, Construction Equipment, Industrial Equipment, Automotive, or Fleet Maintenance industries is preferred.
• A proven track record in customer relationship management and aftermarket sales.

Required Skills

• Proficiency in Inventory & Parts Management.
• Expertise in Aftermarket Sales Processes.
• Commitment to Customer Service Excellence.
• Strong Key Account Management capabilities.
• Skilled in Commercial Negotiation.
• Familiarity with CRM Systems & ERP Applications.
• Effective Parts Sales techniques.
• Excellent Customer Service skills.
• Proven Aftermarket Business Development abilities.
• Solid Technical Product Knowledge.

Work Location and Experience

This is a full-time position based in Riyadh, Saudi Arabia, within the SBU of Abunayyan Holding Company. The role requires 2-5 years of experience.