Senior Workplace Manager📣 Job Ad

About the Role

JLL is seeking a Senior Workplace Manager to join our team in Riyadh. This role focuses on shaping and leading workplace environments designed to empower individuals and organizations. The Senior Workplace Manager will be responsible for the strategic planning, operational oversight, and continuous optimization of corporate workplaces across multiple locations, ensuring alignment with business objectives and enhancing employee experience and operational efficiency.

As a key liaison, you will collaborate with clients, corporate real estate experts, and internal JLL teams to deliver high-quality workplace services. The position is integral to fostering supportive, productive, and inspiring environments that contribute to JLL's mission.

Key Responsibilities

• Oversee daily operations of workplace and facilities management, including maintenance, security, cleaning services, and vendor management across assigned locations.
• Manage a range of workplace services such as reception, mail distribution, catering, and event coordination to ensure a positive employee experience.
• Lead, mentor, and develop a team of workplace coordinators, facility technicians, and administrative staff.
• Ensure adherence to all health, safety, and regulatory requirements, maintaining consistent standards and operating procedures.
• Develop and manage workplace services budgets, monitor expenses, and identify opportunities for cost optimization.
• Collaborate with corporate real estate subject matter experts, including those involved in transaction management and occupancy planning.
• Conduct space utilization analyses and lead workplace transformation initiatives, such as hybrid work models, space reconfigurations, and technology integration.
• Partner with Human Resources, IT, Procurement, and senior leadership teams to foster collaboration.

Qualifications and Requirements

• Bachelor's degree in Business Administration, Facilities Management, or a related field.
• A minimum of 7 to 10 years of progressive experience in workplace or facilities management, with at least 3 years in a senior supervisory capacity.
• Demonstrated success in managing multi-site workplace operations and delivering high-quality service across diverse locations.
• Strong understanding of health, safety, and regulatory compliance in corporate settings.
• Proven financial management acumen, including budgeting, cost control, and financial reporting.
• Substantial project management experience, with a track record of leading complex workplace initiatives.
• Exceptional communication and stakeholder management skills, including engagement with executive-level stakeholders.
• Proficiency in workplace and facility operations.
• Experience in vendor management and fostering positive employee experience.
• Strong ability in team leadership and driving collaboration.
• Expertise in space utilization analysis and leading workplace transformation projects.
• Familiarity with hybrid work models and technology integration within workplaces.
• Proficiency in data analysis and reporting tools.
• Experience in change management, particularly supporting transitions to hybrid work and new working methodologies.

Required Skills

• Workplace Operations
• Facility Operations
• Vendor Management
• Employee Experience
• Team Leadership
• Health and Safety Compliance
• Budget Management
• Cost Optimization
• Corporate Real Estate
• Space Utilization Analysis
• Workplace Transformation
• Hybrid Work Models
• Technology Integration
• Collaboration
• Project Management
• Stakeholder Management
• Data Analysis
• Change Management

Work Environment and Additional Information

This is a full-time position for a Senior Workplace Manager at JLL, located in Riyadh, Saudi Arabia. The role requires 5-10 years of experience. Preferred qualifications include professional certification such as FMP or equivalent, advanced knowledge of workplace technology platforms and space management software, and experience with sustainability initiatives, LEED standards, or corporate real estate strategies.