Social Media Management Specialist

• Develop and implement a comprehensive social media strategy aligned with brand goals and seasonal campaigns.
• Identify target audiences and create tailored content plans for platforms.
• Stay up-to-date with social trends, platform updates, and competitor activity in the F&B space.
• Oversee content calendars, ensuring consistent, high-quality, brand-aligned posts.
• Coordinate with photographers, videographers, and graphic designers when needed.
• Write engaging copy that reflects the brand voice.
• Monitor and respond to customer inquiries, comments, and messages in a timely and professional manner.
• Identify and collaborate with food bloggers, influencers, and content creators.
• Track KPIs and analytics to evaluate performance and inform future strategies.
• Generate regular reports on engagement, reach, conversions, and campaign ROI.
• Use insights to optimize content, posting times, and ad performance.
• Work closely with marketing, PR, operations, and product development teams to align messaging and promotions.
• Support new restaurant launches, seasonal campaigns, and major events through targeted social campaigns.

• Bachelor’s degree in Marketing, Communications, Digital Media, or related field.
• Proven experience (2-3 years) in social media marketing, preferably in F&B, catering, or delivery platforms.
• Ability to create and manage content strategies across Instagram, TikTok, Snapchat, and other relevant platforms.
• Strong understanding of Saudi delivery apps such as Jahez, HungerStation, TheChefz, etc., with experience managing storefront visuals and content.
• Skilled in planning content calendars, directing photo/video shoots, and writing creative bilingual captions.
• Familiarity with tools such as Meta Business Suite, CapCut, Canva, SEO and analytics platforms.
• Excellent Arabic and English communication and copywriting skills.
• A collaborative mindset with the ability to coordinate across departments and lead on content execution.
• Strong knowledge and experience in handling in-house ordering apps for F&B brands, including storefront visuals, campaigns, and copy updates.
• Familiar with Foodics and similar software.

The last chapter institution specializes in graduation fashion and is looking for a creative person to manage its TikTok account.

Tasks:
1- Innovate unique photography ideas.
2- Follow graduation trends and create short videos.
3- Manage posting, interaction, and replies.
4- Provide a simple report with numbers and results.

Work location: Remote