Spa Receptionist📣 Job Ad

About the Spa Receptionist Role

Hilton is seeking a Spa Receptionist to join our team in Riyadh, Saudi Arabia. This is a full-time position designed for individuals with 0-1 years of experience who are prepared to provide essential administrative support and contribute to seamless spa operations within a hospitality environment.

Role Purpose and Contribution

The Spa Receptionist serves as a primary point of contact for guests, ensuring a welcoming atmosphere and efficient service. This role is central to delivering memorable experiences by managing front desk activities and providing comprehensive administrative assistance to support the spa's daily functions.

Key Responsibilities

• Welcome and assist all guests entering the spa or salon, including managing check-in and registration procedures.
• Support guest scheduling by answering phone calls and emails, handling reservations, addressing guest inquiries, and relaying necessary information to relevant team members.
• Provide administrative support, which includes performing office duties such as data entry, filing, processing mail, taking notes, typing correspondence, and assisting spa managers with general administrative tasks.

Candidate Profile and Core Values

Hilton seeks candidates who align with our core values, which define success and guide our team. We look for individuals who demonstrate:

• A passion for Hospitality, committed to creating positive guest experiences.
• The ability to act with Integrity, consistently upholding ethical standards.
• Capacity for Leadership, inspiring and guiding others through example.
• A belief in Teamwork, working collaboratively to achieve optimal outcomes.
• A strong sense of Ownership and accountability for responsibilities and results.
• A focus on the Now, approaching each moment with discipline and urgency to make a meaningful impact.

Experience Requirements

This position is suitable for candidates with 0-1 years of experience in a relevant administrative or customer service role. Training will be provided to ensure successful integration into the spa team and operations.

Work Environment and Location

The Spa Receptionist will work in a dynamic hospitality setting at Hilton in Riyadh, Saudi Arabia. This full-time role offers an opportunity to contribute to a globally recognized brand known for its commitment to guest service.