Supervisor Housekeeping

About the Role

Marriott International is seeking a Housekeeping Supervisor to join their team in Riyadh. This full-time position involves overseeing the quality of guest rooms and public areas, managing daily housekeeping operations, and coordinating with other departments to ensure seamless service. The role requires a keen eye for detail and effective communication skills to maintain high standards.

Key Responsibilities

• Inspect guest rooms, public areas, and facilities (*, pool) after cleaning to ensure quality standards are met.
• Prepare room availability reports, verify room status, and address discrepancies with the Front Desk.
• Prioritize room cleaning schedules and update the status of departing guests.
• Assist the Housekeeping Department in managing daily activities and coordinating efforts with Engineering, Front Office, and Laundry.
• Prepare, distribute, and communicate changes to assignment sheets or work boards.
• Communicate all operational issues to the next shift and complete required paperwork.
• Support management in various HR functions including hiring, training, scheduling, evaluating, counseling, disciplining, motivating, and coaching employees.
• Comply with all company safety policies and procedures, report maintenance issues, safety hazards, accidents, or injuries, and complete safety training and certifications.
• Ensure a neat and professional appearance in uniform and personal presentation.
• Maintain the privacy of company information and protect company assets.
• Support co-workers with dignity and respect, working as part of a team to achieve common goals and meet quality assurance expectations.

Physical Requirements

• Ability to move at a speed required to respond to work situations (*, running, walking, jogging).
• Capability to read and visually verify information in various formats and inspect tools, equipment, or machines.
• Proficiency in entering and locating work-related information using computers or point-of-sale systems.
• Manual dexterity and motor skills for grasping, turning, and manipulating objects of various sizes and weights.
• Ability to reach overhead and below the knees, including bending, twisting at the waist, crawling, and stooping.
• Capacity to move through narrow, confined, or elevated spaces, and over inclined, uneven, or slippery surfaces and stairs.
• Ability to ascend and descend stairs and/or service ramps.
• Capability to move, lift, carry, and place objects weighing 55 pounds ( kg) or less without assistance, and more than 55 pounds ( kg) with assistance.
• Ability to push and pull loaded maintenance carts and other work-related machines on inclined and uneven surfaces.
• Capacity to stand, sit, kneel, or walk for prolonged periods or very frequently during the entire work shift.

Qualifications and Experience

• Education: High school diploma or equivalent General Educational Development (GED) certificate.
• Related Work Experience: At least 1 year of related work experience.
• Supervisory Experience: At least 1 year of supervisory experience.

Work Environment

This is a full-time position based in Riyadh, Saudi Arabia, within a dynamic hospitality environment. The role requires continuous interaction with various hotel departments and a commitment to maintaining high service standards.