Supply Chain Manager GCC📣 Job Ad

About the Supply Chain Manager Role

Biogen is seeking a Supply Chain Manager GCC to lead and oversee end-to-end supply chain operations across the GCC cluster, including Saudi Arabia, Kuwait, United Arab Emirates, Oman, and Qatar. This full-time position, based in Riyadh, is critical for ensuring business continuity, driving operational excellence, and maintaining uninterrupted product supply throughout the region. The role requires a strategic approach to supply chain leadership combined with strong operational execution across various functions.

Key Responsibilities

• Lead the Sales and Operations Planning (S&OP) process in alignment with regional and global supply chain frameworks.
• Drive cross-functional collaboration with Commercial, Finance, Market Access, Regulatory Affairs, Quality, and Global Supply Chain teams.
• Build and maintain consensus forecasts, ensuring inventory levels, forecast accuracy, and E&O targets are met.
• Develop and manage replenishment and import plans based on aligned forecasts and inventory policies.
• Oversee end-to-end supply chain operations including import coordination, order management, customer service, shipment management, and ERP transactions across GCC markets.
• Manage financial reconciliation, invoice controls, PO management, credit/debit memos, and SOX-compliant supply chain processes.
• Lead relationships with distributors, customs brokers, logistics providers, and regulatory stakeholders across the GCC, with a focus on Saudi Arabia.
• Partner with local regulatory teams to ensure compliance with GCC import/export regulations and supply continuity.
• Drive supply chain, logistics, and customer service improvement initiatives with regional and global stakeholders.
• Lead cross-functional projects focused on process optimization, systems improvements, and operational efficiency.
• Ensure compliance with Global Trade Compliance policies, customs regulations, GDP standards, and internal SOPs.
• Support end-to-end tender management activities in collaboration with distributors, Commercial, Market Access, Finance, and Regulatory teams.
• Represent Supply Chain in affiliate leadership discussions, influencing key business decisions and driving alignment.
• Proactively identify operational risks and develop mitigation and contingency plans to ensure business continuity.
• Act as a key Supply Chain Subject Matter Expert (SME) for logistics, operations, customer service, compliance, and ERP systems within the GCC region.

Candidate Profile

The ideal candidate is a resilient and hands-on Supply Chain leader with significant experience in S&OP, logistics, operations, and customer service, preferably within the pharmaceutical or biotech industry. You should be comfortable operating in complex, fast-paced, and highly matrixed environments, effectively balancing local execution with regional and global stakeholder alignment. Strong influencing and stakeholder management skills are essential, along with the confidence to represent Supply Chain at senior leadership levels and challenge decisions when necessary. A proactive, solutions-oriented approach to anticipating risks and driving operational excellence is key.

Required Qualifications and Experience

• Bachelor's or Master's degree in Supply Chain Management, Business Administration, or a related field.
• Minimum of 5–8 years of Supply Chain experience, including 3–5 years in a similar role within the pharmaceutical or biotech industry.
• Strong end-to-end Supply Chain experience covering S&OP, logistics, operations, shipment management, and customer service.
• Deep understanding of the GCC regulatory landscape and systems, with particular emphasis on Saudi Arabia.
• Fluent in written and spoken Arabic and English.
• Proven experience managing relationships with distributors, logistics providers, and customs brokers across the GCC region.
• Strong cross-functional knowledge across Supply Chain, Finance, Commercial, Regulatory Affairs, Quality, and Operations.
• Experience working within regional and global matrix organizations, demonstrating effective collaboration across functions and geographies.
• Strong influencing, negotiation, and stakeholder management skills, including the ability to challenge and drive alignment at senior leadership levels.
• Demonstrated ability to manage complexity, ambiguity, and change in fast-paced environments.
• Strong analytical and problem-solving capabilities, with the ability to anticipate risks and develop contingency plans.
• Experience leading process improvement and operational excellence initiatives; Lean Six Sigma / Green Belt certification is considered an asset.

Work Environment and Location

This is a full-time position based in Riyadh. The role operates within a highly matrixed and fast-paced environment, requiring effective navigation of complexity across local and global stakeholders. The position involves overseeing supply chain operations across the GCC cluster.