System Administrator GCC geo cluster ( based)

About Traverse Health

Traverse Health is an international provider of real-world evidence, specializing in emerging markets and digital innovation within healthcare and life sciences. The company develops advanced digital solutions that enable healthcare organizations, pharmaceutical, biotechnology, and medical-device companies to leverage patient data. By connecting healthcare providers with the life-sciences industry, Traverse Health supports data-driven decision-making and improved patient outcomes. Services also extend to contract research organizations, health insurers, healthtech companies, and drug-discovery organizations, aiming to create measurable value across the healthcare ecosystem.

The Role of System Administrator

Traverse Health is seeking a System Administrator to manage servers, workplace technology, user access, cloud infrastructure, and core business systems. This full-time position is based in Riyadh. The successful candidate will be responsible for maintaining a secure, reliable, and well-documented IT environment, while also providing responsive support to users.

Key Responsibilities

• Administer Linux- and Windows-based servers, virtual machines, and Windows workstations.
• Provision, modify, and deprovision user accounts throughout the employee lifecycle.
• Troubleshoot user access, authentication, VPN, connectivity, and system availability issues.
• Administer roles, permissions, and role-based access controls, including within IRIS and Apache Superset.
• Maintain an accurate inventory of systems and infrastructure assets, user and administrative accounts, system owners and administrators, access privileges and credential ownership, and workstations, servers, virtual machines, and software licenses.
• Manage Microsoft 365 accounts, licenses, groups, and access policies.
• Monitor server and workstation health, performance, storage capacity, availability, and outages.
• Verify backup completion and periodically confirm recovery readiness.
• Support containerized environments and assist with Kubernetes administration where applicable.
• Support infrastructure hosted on cloud platforms such as Google Cloud Platform and Huawei Cloud.
• Utilize or learn infrastructure automation tools, including Ansible and Terragrunt.
• Coordinate with cloud, VPN, software, hardware, and other technology vendors.
• Manage software licenses, renewals, usage, and allocation.
• Provide secure remote support using tools such as AnyDesk.
• Maintain technical documentation, operating procedures, system records, and the internal knowledge base.
• Identify opportunities to automate routine administration and improve security, reliability, and operational efficiency.
• Participate in incident response and infrastructure maintenance activities when required.

Candidate Profile

The ideal candidate is dependable, security-conscious, and comfortable taking ownership of day-to-day IT operations. This role requires an individual who enjoys troubleshooting, maintains accurate records, communicates effectively with both technical and non-technical colleagues, and is motivated to learn new infrastructure and automation technologies.