Technical Writer

About the Role

Quest Global is seeking a Technical Writer to join their team in Riyadh. This full-time role involves creating and maintaining support documentation for Oil & Gas tools, including product manuals, procedures, and technical content. The Technical Writer will collaborate closely with Subject Matter Experts (SMEs), technicians, and engineering teams to ensure documentation is clear, accurate, and user-focused.

Key Responsibilities

• Generate technical documentation from existing manuals and engineering documents related to Oil & Gas tools.
• Plan, structure, and execute content creation strategies.
• Collaborate with SMEs and AMO technicians to develop and enhance maintenance documentation.
• Recommend Event-Based Maintenance (EBM) strategies based on tool usage and repair cycles.
• Interact with end-users and technicians to continuously improve documentation quality and usability.
• Create engaging and user-centric content from a technician's perspective.
• Ensure documentation is accurate, consistent, and aligned with organizational standards.
• Maintain content within Content Management systems and documentation repositories.

Required Experience and Skills

Candidates should possess 2-5 years of experience in a relevant field.

• Experience in developing user documentation, online help, and PDF-based manuals.
• Strong understanding of Content Management Systems and documentation workflows.
• Experience with Content Management modeling tools.
• Working knowledge of documentation platforms such as Documentum or similar tools.
• Familiarity with Agile software development methodologies.
• Proficiency in Microsoft Office Suite.
• Hands-on experience with Adobe InDesign and Adobe Illustrator.
• Experience in XML authoring tools such as Arbortext, MadCap Flare, or equivalent.

Preferred Qualifications

• Experience in the Oil & Gas industry.
• Understanding of systems involving Mechanical, Electronics, and Software functionality.
• Strong communication and stakeholder management skills.
• Ability to work effectively with global and cross-functional teams.
• Exposure to CAD tools such as SolidWorks is desirable.

Work Environment

This is a full-time position based in Riyadh, requiring collaboration with various engineering and technical teams.