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Contract TypeContract TypeFull-time
Workplace typeWorkplace typeOn-site
LocationLocationTabuk

About the Role

Raffles Hotels & Resorts, specifically Raffles Red Sea Resort in Umluj, Saudi Arabia, is seeking an experienced and competent Bar Supervisor. This role aims to oversee the daily operations of the bar, ensure exceptional service delivery, develop staff performance, and maintain operational efficiency within a luxury resort environment. The role requires strong leadership abilities, a genuine passion for hospitality, and a firm commitment to creating distinctive guest experiences.

Role Responsibilities

  • Supervise and manage bar staff, including scheduling, training, performance evaluation, and professional development to ensure a high-performing team.
  • Maintain strict inventory control, monitor beverage stock levels, and manage orders to optimize costs while ensuring product availability.
  • Ensure compliance with all health, safety, and sanitation regulations, as well as local hospitality standards in Saudi Arabia.
  • Provide exceptional customer service by maintaining high service standards and promptly and professionally addressing guest inquiries.
  • Operate and manage Point of Sale (POS) systems and beverage management software to track sales, inventory, and staff performance.
  • Develop and implement beverage menus, including non-alcoholic drinks and mocktails, that align with resort standards and guest preferences.
  • Monitor and analyze beverage costs, pricing strategies, and profitability to achieve financial goals.
  • Conduct regular staff training sessions on beverage knowledge, service techniques, and customer interaction.
  • Resolve conflicts and maintain a positive work environment that fosters teamwork and motivation.
  • Collaborate with other departments to ensure smooth operations and consistent guest satisfaction.

Qualifications and Experience Required

  • Minimum of 3-5 years of experience in supervision or management in the bar, restaurant, or hospitality sector.
  • Proven experience in managing beverage operations within a luxury hotel or resort environment.
  • Strong knowledge of non-alcoholic beverages, mocktails, and beverage service standards.
  • Proficiency in using Point of Sale (POS) systems and inventory management software.
  • Excellent leadership and team management skills with the ability to motivate and develop staff.
  • Strong customer service orientation with excellent communication and interpersonal skills.
  • Demonstrated ability to analyze beverage costs, manage budgets, and increase profitability.
  • Knowledge of health, safety, and sanitation regulations in the hospitality industry.
  • Strong organizational and time management skills with the ability to multitask in a fast-paced environment.
  • Ability to work flexible hours, including evenings, weekends, and holidays as needed.
  • Familiarity with Saudi Arabian hospitality standards and cultural practices is preferred.
  • A degree in Hospitality Management or Beverage Service is a plus.

Core Skills

  • Beverage Operations Management
  • Staff Scheduling and Training
  • Performance Management
  • Inventory Control and Ordering
  • Health, Safety, and Sanitation Regulations
  • Excellent Customer Service
  • Proficiency in POS Systems and Beverage Management Software
  • Beverage Menu Development
  • Beverage Cost Analysis, Pricing Strategies, and Profitability Analysis
  • Team Management and Conflict Resolution
  • Strong Teamwork, Interpersonal, and Communication Skills
  • Organizational and Time Management Skills
  • Ability to Multitask in a Fast-Paced Environment
  • Experience in Non-Alcoholic Beverages and Mocktails
  • Understanding of Beverage Service Standards
  • Experience in Luxury Hotel and Resort Operations
  • Knowledge of Saudi Hospitality Standards

Work Environment and Opportunity

Raffles Red Sea Resort is located in Umluj, Tabuk region, Saudi Arabia. This role presents an opportunity to join Accor, a leading global hospitality group, and contribute to the pre-opening operations of iconic resorts in a promising new destination. The candidate will become part of a team dedicated to creating unparalleled luxury hospitality experiences, with a competitive package and excellent opportunities for professional growth, including exceptional discounts across Accor's global network and luxury brands.


Requirements

  • Requires 2-5 Years experience

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