Director - Hospitality Engineering Operations📣 Job Ad

About the Bell Captain Role

The Ritz-Carlton Hotel Company, *** is seeking a dedicated Bell Captain to join our team in Tabuk, Saudi Arabia. This full-time, non-management position offers an opportunity for individuals passionate about luxury hospitality and guest service. As a Bell Captain, you will contribute to creating exceptional guest experiences by embodying The Ritz-Carlton's renowned service standards.

Key Responsibilities

• Greet guests and inform them about property amenities, services, hours of operation, and local points of interest.
• Open doors and assist guests and visitors entering and leaving the property.
• Assist with luggage storage and retrieval, transporting guest luggage to and from rooms or designated bell areas.
• Assist guests and visitors in and out of vehicles, including loading and unloading luggage.
• Provide guests with directions to various locations within and outside the property.
• Arrange transportation for guests, such as taxis, shuttle buses, or limousine services, and record advance transportation requests.
• Dispatch bell staff or valet staff as needed.
• Communicate parking procedures to guests and visitors.
• Follow up with guests to ensure their requests or issues have been resolved to their satisfaction.
• Serve as a departmental role model.
• Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, motivating, and coaching employees.
• Develop and maintain positive working relationships with colleagues and management.
• Adhere to all company policies and procedures.
• Report accidents, injuries, and unsafe working conditions to management.
• Maintain awareness of any undesirable individuals on property premises.
• Ensure uniform and personal appearance are clean and professional at all times.
• Maintain the confidentiality of proprietary information.
• Welcome and acknowledge all guests, anticipate and address their service needs, and assist individuals with disabilities.
• Thank guests with genuine appreciation for their patronage.
• Speak with others using clear and professional language and answer telephones using appropriate etiquette.
• Comply with quality assurance expectations and standards.
• Read and visually verify information in various formats, including small print.
• Move at a speed required to respond to work situations, which may include running, walking, or jogging.
• Stand, sit, or walk for an extended period of time or for an entire work shift.
• Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance, and objects weighing in excess of 75 pounds with assistance.
• Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination.
• Move over sloping, uneven, or slippery surfaces, as well as up and down stairs and/or service ramps.
• Reach overhead and below the knees, including bending, twisting, pulling, and stooping.
• Perform other reasonable job duties as requested by Supervisors.

Qualifications and Requirements

• High School diploma or *** equivalent.
• At least 1 year of related work experience.
• Less than 1 year of supervisory experience.

Required Skills

• Guest Services
• Luggage Handling
• Customer Service
• Communication
• Problem Solving
• Teamwork
• Training
• Hiring
• Scheduling
• Employee Evaluation
• Employee Discipline
• Employee Motivation
• Employee Coaching

Work Location and Schedule

This is a full-time, non-management position located in Tabuk, Saudi Arabia. The role is not remote.

The Ritz-Carlton Hotel Company, *** is an equal opportunity employer and values diversity at all levels of employment. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

About the Role

Clinique La Prairie, an internationally recognized destination for progressive health and wellbeing programs delivered with luxury Swiss hospitality, is seeking a Human Resources Coordinator. This on-site role, based in Umluj, Tabuk, Saudi Arabia, is integral to supporting the HR Director in all aspects of HR management, ensuring the efficient operation of the Human Resources department. The Human Resources Coordinator will contribute to recruitment, onboarding, employee relations, training, and compliance with company policies and legal regulations, fostering a positive and productive work environment.

Established in 1931, Clinique La Prairie brings its legacy of excellence to Saudi Arabia. This position offers an opportunity to join a prestigious organization dedicated to delivering exceptional health and wellbeing experiences.

Key Responsibilities

• Assist the HR Director in managing the end-to-end recruitment process, including posting job vacancies, screening candidate applications, coordinating interview schedules, and conducting reference checks.
• Oversee and manage the onboarding process for new hires to ensure a seamless integration into the organization.
• Serve as a primary point of contact for employees, addressing inquiries related to HR policies, procedures, and general HR matters.
• Provide support in resolving employee concerns and fostering a positive work environment.
• Support the HR Director in the coordination of the performance management cycle, including scheduling performance review meetings, gathering feedback, and maintaining performance records.
• Assist in the organization and facilitation of employee training sessions.
• Support the HR Director in identifying employee training needs and sourcing suitable training programs and external providers.
• Maintain accurate and up-to-date employee records and manage essential HR-related documentation, such as employment contracts and confidentiality agreements.
• Ensure all HR activities are conducted in compliance with company policies and local labor laws and regulations.
• Assist the HR Director in monitoring compliance across HR functions and updating policies as necessary.
• Support the payroll process by ensuring the timely and accurate submission of all necessary payroll information.
• Assist with the administration of employee benefits, including managing enrollment processes and communicating benefit information to employees.
• Help plan and execute employee engagement activities and events to foster community and teamwork.
• Prepare regular HR reports and key metrics for the HR Director and senior management.
• Assist in analyzing HR data to identify trends and areas for improvement in HR practices and employee experience.
• Work closely with the HR Director to ensure all HR processes align with the clinic’s strategic goals.
• Provide administrative support to the HR Director and assist with the implementation of strategic HR initiatives.
• Maintain open communication channels with the HR Director, providing timely updates on HR activities and progress.
• Facilitate communication between the HR Director and other departments as required.
• Contribute insights and suggestions to the HR Director for the enhancement of HR practices and the overall employee experience.
• Participate in HR planning meetings and contribute to decision-making processes.
• Handle all confidential information with discretion and professionalism.

Qualifications and Requirements

• A Bachelor's degree in Human Resources, Business Administration, or a closely related field is required.
• A professional certification such as CIPD or SHRM is considered a significant advantage.
• A minimum of 2 years of relevant experience in a Human Resources role is necessary.
• Previous experience within the luxury hospitality or healthcare industry is highly preferred.
• Familiarity with HR software and systems is essential for efficient record-keeping and process management.
• A good understanding of labor laws and regulations applicable in Saudi Arabia is required.
• The ability to build and maintain positive and professional relationships with employees at all organizational levels is crucial.
• Demonstrated problem-solving capabilities and effective conflict resolution skills are expected.

Required Skills

• Exceptional organizational and time management skills.
• Strong written and verbal communication skills.
• Meticulous attention to detail.
• Proven ability to handle sensitive information with complete confidentiality.
• Proficiency in HR software and systems.
• Knowledge of labor laws and regulations.
• Effective problem-solving abilities.
• Skilled in conflict resolution.

Work Environment and Details

This is a full-time, on-site position located in Umluj, Tabuk, Saudi Arabia. The Human Resources Coordinator will report to the Assistant HR / Human Resources Director. The role requires 2-5 years of relevant experience. The company is Clinique La Prairie.

About the Sales Specialist Role

Zoomlion Saudi Arabia is seeking a Sales Specialist to join its team at the Tabuk Branch. This full-time position is focused on driving sales growth and expanding market presence within the region. The role requires a strong understanding of the heavy equipment machinery sector and a proven sales background.

Key Responsibilities

The Sales Specialist will be responsible for developing and executing sales strategies to meet and exceed sales targets for heavy equipment machinery. This includes identifying and pursuing new business opportunities across the engineering, mechanical, and agricultural sectors. Building and maintaining client relationships, understanding their needs, and offering tailored solutions are core aspects of the role. The specialist will also present and demonstrate Zoomlion's product offerings, negotiate sales contracts, and manage the sales pipeline to ensure accurate forecasting and profitable outcomes. Providing market feedback to management will also be a key duty.

Qualifications and Requirements

• A Bachelor's degree in Business, Marketing, or a related field is mandatory.
• Fluency in both English and Arabic is essential for effective communication.
• Mandatory experience in selling heavy equipment machinery.
• Must possess a valid Saudi driving license.
• Must have a transferable iqama.

Required Skills and Expertise

• Proven experience in selling heavy equipment machinery.
• Knowledge of engineering, mechanical, and agricultural equipment.
• Strong negotiation and problem-solving abilities.
• Excellent communication skills, both written and verbal.
• Strong analytical skills to understand market trends and customer needs.

Work Location and Type

This is a full-time position based at the Zoomlion Saudi Arabia branch in Tabuk, Saudi Arabia.