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About the Role

Raffles & Fairmont The Red Sea, a new development within Saudi Arabia's Red Sea Project, is seeking a Cluster Director of Purchasing. This leadership role will oversee procurement operations for Raffles The Red Sea and Fairmont The Red Sea, located in Umluj, Tabuk. The position is instrumental in driving operational excellence, optimizing costs, and fostering robust vendor relationships, while upholding the standards of the Raffles and Fairmont brands.

Raffles The Red Sea is designed as a luxury hospitality destination, integrating Raffles' service with Red Sea Global's sustainability ethos. The cluster properties will feature 361 rooms, 11 dining concepts, and a spa. This role is critical in ensuring the supply of goods and services necessary for an ultra-luxury guest experience.

Key Responsibilities

• Develop and execute purchasing strategies and procurement plans for the cluster properties, aligning with organizational objectives and brand standards.
• Manage vendor relationships and negotiate contracts to secure competitive pricing, favorable terms, and reliable supply chain performance.
• Oversee inventory management and optimize stock levels across properties to minimize waste while ensuring product availability.
• Lead and mentor the purchasing team, fostering continuous improvement and professional development.
• Analyze spending patterns and market trends to identify cost-saving opportunities and implement process improvements.
• Ensure compliance with company policies, local regulations, and sustainability standards in all procurement activities.
• Collaborate with department heads and property managers to understand operational needs and deliver tailored purchasing solutions.
• Monitor key performance indicators and prepare detailed reports on procurement metrics, vendor performance, and budget utilization.
• Evaluate and onboard new suppliers while maintaining relationships with existing partners to ensure quality and reliability.
• Customize procurement processes to meet the unique requirements of luxury hospitality operations while maintaining efficiency.
• Contribute to project coordination, scheduling, and document control during the pre-opening stages of the properties.

Qualifications and Experience

• Minimum of 10 years of progressive experience in purchasing, procurement, or supply chain management, with a strong preference for experience within the hospitality or luxury sector.
• Proven experience managing procurement operations across multiple properties or within a cluster environment.
• Demonstrated experience in pre-opening phases of hospitality projects is essential.
• Strong analytical and negotiation skills with a proven ability to optimize costs without compromising quality.
• Proficiency with ERP systems, procurement software, and data analysis tools.
• Excellent leadership and team management capabilities with experience building and developing high-performing teams.
• Advanced knowledge of vendor management, contract negotiation, and supplier relationship management.
• Comprehensive understanding of luxury hospitality procurement, inventory management, and supply chain coordination.
• Strong organizational and time management skills with the ability to manage multiple priorities effectively.
• Excellent communication and interpersonal skills with the ability to collaborate effectively across all organizational levels.
• A detail-oriented mindset with a strong attention to accuracy and compliance.
• Knowledge of local Saudi Arabian market conditions and business practices is advantageous.
• Proficiency in Microsoft Office Suite and data analysis applications.
• An understanding of ultra-luxury guest expectations and brand alignment.
• A proactive, anticipatory approach with a strong sense of ownership and accountability.
• Impeccable grooming and personal presentation aligned with luxury standards.

Required Skills

• Purchasing Strategies
• Procurement Plans
• Vendor Relationship Management
• Contract Negotiation
• Supply Chain Performance Optimization
• Inventory Management
• Cost Optimization
• Process Improvements
• Compliance with Company Policies and Local Regulations
• Sustainability Standards
• Procurement Metrics and Reporting
• Vendor Performance Analysis
• Budget Utilization
• Supplier Relationship Management
• Luxury Hospitality Procurement Practices
• Supply Chain Coordination
• ERP Systems and Procurement Software Proficiency
• Data Analysis Tools and Applications
• Leadership and Team Management
• Analytical and Negotiation Skills
• Organizational and Time Management
• Communication and Interpersonal Skills
• Detail Orientation
• Microsoft Office Suite Proficiency
• Project Coordination, Scheduling, and Document Control
• Proactive Approach, Ownership, and Accountability

Work Location and Type

This is a full-time position based in Umluj, Tabuk, Saudi Arabia, serving the Raffles & Fairmont The Red Sea cluster properties.

About the Role

AIC2 is seeking a Senior Network Resident Engineer to join our team in Umluj, Tabuk, Saudi Arabia. This position is based on-site to ensure the reliable, secure, and optimal operation of the network infrastructure for a key customer, supporting their significant projects at the Amaala and Umluj sites. The successful candidate will provide expert technical support, proactive maintenance, and solutions aligned with the client's high standards.

This role requires a comprehensive understanding of enterprise-grade network solutions, proven troubleshooting capabilities for complex issues, effective network device management, and a commitment to continuous service delivery in a demanding environment. The engineer will play a crucial role in maintaining network integrity and performance, directly contributing to project success in the region.

Key Responsibilities

• Conduct daily operational health checks for wired, wireless, Firewall, and NAC solution infrastructure.
• Monitor network alarms and report findings promptly to the customer via email or mobile.
• Perform firmware updates and patch management to maintain up-to-date software and address bugs and vulnerabilities.
• Deploy and manage enterprise-grade network equipment, including switches, routers, wireless access points, and firewalls.
• Create and submit change request plans for customer review and approval.
• Maintain, track, and update physical and logical network diagrams.
• Liaise with appointed partners and vendors for site surveys and technical discussions.
• Prepare a weekly ticket tracking list detailing outstanding and resolved tickets.
• Prepare and provide monthly equipment status reports to the customer, including system events, severity alerts, violations, and overall status.
• Collaborate with appointed vendors and internal stakeholders to ensure compliance with internal audits.
• Work closely with various internal and external engineering teams for effective troubleshooting.
• Troubleshoot production issues and security problems to resolve infrastructure-related issues, coordinating with principal vendors and the customer.
• Perform L3 escalations to appointed partners and/or principal vendors as required.
• Manage RMA processes for hardware failures and replacements in the production environment.
• Perform health checks for critical environments to ensure systems operate at the required standard and prevent potential failures.
• Adhere to and meet customer SLAs for all incidents and requests.
• Take ownership of incidents and service delivery within the customer's environment.
• Maintain up-to-date records of network configurations, modifications, and troubleshooting processes.

Qualifications and Requirements

• Diploma or Bachelor's degree in Computer Science, Information Technology, or a relevant field.
• Possession of a solution certificate covering the existing network solutions.
• At least 5 years of relevant working experience in a similar field and role.
• Hands-on experience in network, hardware, software, and security troubleshooting.
• Excellent analytical, problem-solving, and time management skills.
• Effective oral and written communication skills in Arabic and English.
• Excellent communication and presentation skills.

Required Skills and Expertise

• Network Infrastructure Management
• Technical Support and Proactive Maintenance
• Wired and Wireless Network Operations
• Firewall Management (*, Cisco, Fortinet)
• NAC Solution Management
• Firmware Update and Patch Management
• Network Equipment Deployment and Management
• Switching and Routing (*, Aruba, Huawei)
• Wireless Access Point Management (*, Aruba Controllers, Aruba ClearPass, Huawei WLC)
• Change Request Management and Network Diagram Maintenance
• Vendor and Partner Management
• Ticket Tracking and Reporting
• Equipment Status Reporting
• Internal Audit Compliance
• Advanced Troubleshooting (Network, Hardware, Software, Security)
• L3 Escalation Procedures
• RMA (Return Merchandise Authorization) Processes
• SLA Management
• Incident Ownership and Service Delivery
• Network Configuration Management
• Expertise in Aruba, Cisco, and Huawei Network Solutions
• Proficiency in Aruba and Huawei Switches and Routers
• Analytical and Problem-Solving Abilities
• Time Management and Strong Communication Skills
• Presentation Skills

Work Environment and Location

This is a full-time, on-site position based in Umluj, Tabuk, Saudi Arabia. The role involves working directly within the customer's environment to ensure the seamless operation of their network infrastructure.

About the Role

Raffles & Fairmont the Red Sea, a new development within Saudi Arabia's Red Sea Project, is seeking a Cluster Director of People & Culture. This role will lead the People & Culture function for two nature-focused resorts, playing a key part in the pre-opening phase and the subsequent launch and operation of these luxury properties. The Cluster Director will develop and implement People & Culture strategies aligned with brand values, owner objectives, and the Red Sea environment. This position requires a leader with experience in the luxury hospitality sector, focused on fostering a positive and high-performing work environment. The successful candidate will advise the leadership team, drive operational readiness, and enhance the employee experience across both Raffles and Fairmont properties.

Key Responsibilities

• Lead the People & Culture strategy during the pre-opening phase, ensuring alignment with brand values and owner objectives.
• Develop and execute the pre-opening manning plan, including recruitment and onboarding of all team members.
• Ensure compliance with Saudi labor law, Saudization targets, and government requirements.
• Establish People & Culture policies, systems, and employee services, including housing and welfare.
• Design and implement the pre-opening learning and development plan, embedding brand culture and service excellence.
• Build a positive and inclusive workplace culture to attract, retain, and engage top talent.
• Partner with the Resort Manager, Managing Director, and leadership team to ensure operational readiness at opening.
• Develop and implement a comprehensive People & Culture strategy to support business objectives and enhance the employee experience.
• Provide expert guidance to the leadership team on People & Culture matters, including organizational design, performance management, and employee relations.
• Champion the Raffles & Fairmont brand culture and values across all People & Culture programs.
• Oversee the talent lifecycle, including recruitment, onboarding, training, performance management, and succession planning.
• Develop and implement programs to attract and retain top talent in the luxury hospitality market.
• Foster a culture of continuous learning and professional development for all employees.
• Build and maintain a positive and inclusive work environment, addressing employee concerns and resolving conflicts.
• Lead employee engagement initiatives, including surveys, recognition programs, and communication forums.
• Ensure compliance with all applicable labor laws, company policies, and ethical standards.
• Manage the People & Culture budget and oversee administration, including payroll, benefits, and HRIS.
• Analyze People & Culture metrics to identify trends and inform data-driven decisions.
• Collaborate with corporate and regional People & Culture teams on brand-wide initiatives and best practices.

Qualifications and Requirements

• A minimum of 10 years of progressive experience in a human resources leadership role.
• At least 3-5 years of experience in a Director or similar senior capacity within the luxury hospitality industry.
• Proven track record of successfully leading People & Culture functions in a high-end hotel or resort environment.
• Bachelor's degree in People & Culture, Business, or a related field is required.
• Fluency in English is essential.

Additional Preferred Qualifications

A Master's degree or a professional People & Culture certification (*, PHR, SPHR, CIPD) is preferred. Additional languages are considered an asset.

Work Environment and Location

This is a full-time position based in Umluj, Tabuk, Saudi Arabia, with Raffles Hotels & Resorts. The role involves leading People & Culture for both Raffles and Fairmont properties within the Red Sea development.