Content Moderation Specialist (SA)📣 Job Ad

About the Role

Salehiya Healthcare, a prominent Saudi Arabian company established in 1964, is seeking an experienced Operations Supervisor to join its team in Dammam, Eastern Province. Specializing in the distribution of pharmaceuticals, medical and laboratory equipment, diagnostics, medical disposables, and hospital and consumer supplies, Salehiya is committed to innovation and professional growth within the Kingdom's healthcare sector. This full-time position is essential for ensuring compliant, efficient, accurate, and timely operations across transportation, warehousing, inventory management, and logistics.

The Operations Supervisor will lead warehousing and logistics staff, setting an operational tone focused on maximum efficiency at the most competitive cost. This role requires ensuring optimum productivity and customer centricity in all activities, fostering respect and collaboration within the team and with other stakeholders, and contributing to Salehiya's core values.

Key Responsibilities

• Establish operational standards for maximum efficiency and cost-effectiveness.
• Ensure all operational activities are conducted with optimum productivity and a customer-centric approach.
• Promote a culture of respect and collaboration through effective relationships with the team and stakeholders.
• Execute standard operating procedures for daily, weekly, and periodic business processes to achieve optimal business results.
• Drive continuous numerical improvement in the company's cost to serve.
• Manage delivery vehicle performance to meet agreed KPIs and SLAs for customer service.
• Oversee all functions from goods receipt to replenishment and delivery to Salehiya customers.
• Provide necessary assistance to line managers and key personnel in warehousing, transportation, and distribution.
• Support process improvement initiatives to ensure company objectives are met accurately and on time.
• Maintain effective communication and assist line managers with review forums, such as Monthly Performance Reviews.
• Identify opportunities for improvement in service levels, productivity, and route optimization, developing concrete plans to address them.
• Collaborate with the department manager to ensure the successful and timely launch of key initiatives and projects.
• Ensure a pleasant and cooperative working environment.
• Continuously coach operational staff and frontline employees on internal process improvement and service execution.
• Plan and manage annual and other leaves in coordination with the operational manager.
• Identify and recommend staff training requirements, and provide SOP training to new employees.
• Ensure efficient utilization of resources including storage space, manpower, and equipment.
• Ensure machinery, equipment, consumables, and other resources are planned, used, and maintained appropriately.
• Ensure all operational staff adhere to company safety procedures, GDP practices, and country road safety laws.
• Promptly correct unsafe conditions by coordinating with relevant departments.
• Strictly follow SOP, QMS, and work instructions, and promote adherence among staff.
• Report all incidents promptly and accurately to the immediate superior, completing necessary documentation.
• Ensure timely calibration of temperature sensors and equipment by coordinating with purchase and maintenance departments.

Qualifications and Requirements

• Bachelor's degree, diploma, or Pharmacist qualification.
• 3-5 years of experience in Supply Chain and related activities.
• A minimum of 2 years of experience in a supervisory role.

Required Skills

• Problem-solving skills.
• Leadership skills.
• Strong communication skills.
• A can-do attitude.
• Advanced English proficiency.

Work Environment and Location

This is a full-time position based in Dammam, located in the Eastern Province of Saudi Arabia. The role involves working within a dynamic operational environment focused on healthcare distribution.

About the Patient Care Assistant Role

Fakeeh Care Group is seeking a dedicated Patient Care Assistant to join their team in Jeddah and Makkah, Saudi Arabia. This full-time position is integral to ensuring comprehensive patient care, supporting healthcare professionals, and fostering an effective care environment within the organization. The Patient Care Assistant will play a vital role in the daily operations of the clinic and outpatient department, contributing to the seamless delivery of healthcare services. This role is suited for individuals committed to patient well-being and seeking to grow within a leading healthcare provider.

Key Responsibilities

• Ensure clinic or procedure rooms are fully equipped with necessary instruments, devices, and supplies, maintaining readiness for patient care.
• Conduct comprehensive patient assessments, including vital signs, medical history, fall risk evaluations, and screening for infectious diseases, documenting findings accurately and applying necessary precautions.
• Support physicians during patient examinations and clinic-based procedures, prioritizing patient comfort and safety.
• Coordinate and schedule follow-up appointments, referrals to specialists, and necessary diagnostic tests to ensure continuity of care.
• Monitor and manage medical supplies and equipment, ensuring adequate stock in the outpatient department (OPD), implementing efficient usage practices, and confirming payment for services prior to procedures.
• Accurately record vital signs, including temperature, pulse, respiration, pain level, oxygen saturation, and blood pressure, along with anthropometric measurements.
• Document patient information and care activities meticulously in the system, ensuring compliance with organizational standards.
• Collaborate effectively with nurses, doctors, and other healthcare team members to support patient care plans and ensure coordinated delivery of care.
• Perform simple dressing changes as required, adhering to infection control protocols.
• Administer topical applications and eye drops with precision, ensuring patient comfort and safety.
• Conduct point-of-care testing as necessary, following established protocols.
• Ensure accurate charging for services rendered to patients, tracking and managing stock usage against the unit's inventory.
• Regularly monitor supply levels and check expiration dates of medications and instruments, ensuring timely replenishment.
• Inform the Nurse Manager of any deficits or nearly expired supplies to facilitate timely requests for replenishment.
• Take appropriate actions in urgent or unexpected situations within the scope of routine responsibilities, ensuring patient safety.
• Identify and report defective or broken equipment, facility maintenance issues, and safety or environmental hazards to the appropriate personnel.
• Float and cover other units as needed, completing tasks assigned by the Charge Nurse or Nurse Manager based on competency and availability.
• Work rotating shifts, including weekends and holidays, and remain available on call as required.
• Keep current with professional development requirements to enhance knowledge, skills, and practice.
• Maintain patient confidentiality, ensuring sensitive information is kept secure and private.
• Assist patients with mobility needs, including transfers and aiding with walking or the use of mobility aids.
• Report any incidents or safety concerns to the appropriate personnel and assist with follow-up actions.
• Perform all duties in a manner that supports Fakeeh's Person-Centered care values.
• Actively contribute to continuous improvement initiatives.
• Adhere to safety protocols and proactively address job-related safety concerns.
• Maintain strict confidentiality of all sensitive information.
• Comply with cybersecurity policies and standards, participating in awareness training.
• Adhere to and uphold Fakeeh Care’s code of conduct, policies, and ethical standards.
• Complete mandatory education at least one month prior to expiration.

Qualifications and Requirements

• Completion of a training program as a Patient Care Assistant or a Diploma in Nursing or a related field.
• Fluency in spoken and written English is essential; proficiency in Arabic is desirable.
• A license from the country of origin and a license for practice as per the regional health regulatory authority (*, SCFHS/DHA).
• Basic Life Support (BLS), Advanced Cardiovascular Life Support (ACLS), and other relevant Life Support Training Courses (LSTC) as applicable.
• A transition to practice program is available for fresh graduates from relevant programs.

Required Skills

• Accuracy in performing duties and documenting information.
• Ability to work effectively under stress and pressure.
• Demonstrated initiative and the capacity to work collaboratively as a team member.
• Adaptability to change and a willingness to embrace upgrading technologies.

Work Environment and Details

This is a full-time position with Fakeeh Care Group, located in Jeddah and Makkah, Saudi Arabia. The role requires 0-1 year of experience. Candidates should be prepared to work rotating shifts, including weekends and holidays, and be available on call as needed.

About the Patient Care Assistant Role

Fakeeh Care Group is seeking a dedicated Patient Care Assistant to join their team in Jeddah and Makkah, Saudi Arabia. This full-time position is integral to ensuring comprehensive patient care, supporting healthcare professionals, and fostering an effective care environment within the organization. The Patient Care Assistant will play a vital role in the daily operations of the clinic and outpatient department, contributing to the seamless delivery of healthcare services. This role is suited for individuals committed to patient well-being and seeking to grow within a leading healthcare provider.

Key Responsibilities

• Ensure clinic or procedure rooms are fully equipped with necessary instruments, devices, and supplies, maintaining readiness for patient care.
• Conduct comprehensive patient assessments, including vital signs, medical history, fall risk evaluations, and screening for infectious diseases, documenting findings accurately and applying necessary precautions.
• Support physicians during patient examinations and clinic-based procedures, prioritizing patient comfort and safety.
• Coordinate and schedule follow-up appointments, referrals to specialists, and necessary diagnostic tests to ensure continuity of care.
• Monitor and manage medical supplies and equipment, ensuring adequate stock in the outpatient department (OPD), implementing efficient usage practices, and confirming payment for services prior to procedures.
• Accurately record vital signs, including temperature, pulse, respiration, pain level, oxygen saturation, and blood pressure, along with anthropometric measurements.
• Document patient information and care activities meticulously in the system, ensuring compliance with organizational standards.
• Collaborate effectively with nurses, doctors, and other healthcare team members to support patient care plans and ensure coordinated delivery of care.
• Perform simple dressing changes as required, adhering to infection control protocols.
• Administer topical applications and eye drops with precision, ensuring patient comfort and safety.
• Conduct point-of-care testing as necessary, following established protocols.
• Ensure accurate charging for services rendered to patients, tracking and managing stock usage against the unit's inventory.
• Regularly monitor supply levels and check expiration dates of medications and instruments, ensuring timely replenishment.
• Inform the Nurse Manager of any deficits or nearly expired supplies to facilitate timely requests for replenishment.
• Take appropriate actions in urgent or unexpected situations within the scope of routine responsibilities, ensuring patient safety.
• Identify and report defective or broken equipment, facility maintenance issues, and safety or environmental hazards to the appropriate personnel.
• Float and cover other units as needed, completing tasks assigned by the Charge Nurse or Nurse Manager based on competency and availability.
• Work rotating shifts, including weekends and holidays, and remain available on call as required.
• Keep current with professional development requirements to enhance knowledge, skills, and practice.
• Maintain patient confidentiality, ensuring sensitive information is kept secure and private.
• Assist patients with mobility needs, including transfers and aiding with walking or the use of mobility aids.
• Report any incidents or safety concerns to the appropriate personnel and assist with follow-up actions.
• Perform all duties in a manner that supports Fakeeh's Person-Centered care values.
• Actively contribute to continuous improvement initiatives.
• Adhere to safety protocols and proactively address job-related safety concerns.
• Maintain strict confidentiality of all sensitive information.
• Comply with cybersecurity policies and standards, participating in awareness training.
• Adhere to and uphold Fakeeh Care’s code of conduct, policies, and ethical standards.
• Complete mandatory education at least one month prior to expiration.

Qualifications and Requirements

• Completion of a training program as a Patient Care Assistant or a Diploma in Nursing or a related field.
• Fluency in spoken and written English is essential; proficiency in Arabic is desirable.
• A license from the country of origin and a license for practice as per the regional health regulatory authority (*, SCFHS/DHA).
• Basic Life Support (BLS), Advanced Cardiovascular Life Support (ACLS), and other relevant Life Support Training Courses (LSTC) as applicable.
• A transition to practice program is available for fresh graduates from relevant programs.

Required Skills

• Accuracy in performing duties and documenting information.
• Ability to work effectively under stress and pressure.
• Demonstrated initiative and the capacity to work collaboratively as a team member.
• Adaptability to change and a willingness to embrace upgrading technologies.

Work Environment and Details

This is a full-time position with Fakeeh Care Group, located in Jeddah and Makkah, Saudi Arabia. The role requires 0-1 year of experience. Candidates should be prepared to work rotating shifts, including weekends and holidays, and be available on call as needed.