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Contract TypeContract TypeFull-time
Workplace typeWorkplace typeOn-site
LocationLocationMakkah

About the Patient Care Assistant Role

Fakeeh Care Group is seeking a dedicated Patient Care Assistant to join their team in Jeddah and Makkah, Saudi Arabia. This full-time position is integral to ensuring comprehensive patient care, supporting healthcare professionals, and fostering an effective care environment within the organization. The Patient Care Assistant will play a vital role in the daily operations of the clinic and outpatient department, contributing to the seamless delivery of healthcare services. This role is suited for individuals committed to patient well-being and seeking to grow within a leading healthcare provider.

Key Responsibilities

  • Ensure clinic or procedure rooms are fully equipped with necessary instruments, devices, and supplies, maintaining readiness for patient care.
  • Conduct comprehensive patient assessments, including vital signs, medical history, fall risk evaluations, and screening for infectious diseases, documenting findings accurately and applying necessary precautions.
  • Support physicians during patient examinations and clinic-based procedures, prioritizing patient comfort and safety.
  • Coordinate and schedule follow-up appointments, referrals to specialists, and necessary diagnostic tests to ensure continuity of care.
  • Monitor and manage medical supplies and equipment, ensuring adequate stock in the outpatient department (OPD), implementing efficient usage practices, and confirming payment for services prior to procedures.
  • Accurately record vital signs, including temperature, pulse, respiration, pain level, oxygen saturation, and blood pressure, along with anthropometric measurements.
  • Document patient information and care activities meticulously in the system, ensuring compliance with organizational standards.
  • Collaborate effectively with nurses, doctors, and other healthcare team members to support patient care plans and ensure coordinated delivery of care.
  • Perform simple dressing changes as required, adhering to infection control protocols.
  • Administer topical applications and eye drops with precision, ensuring patient comfort and safety.
  • Conduct point-of-care testing as necessary, following established protocols.
  • Ensure accurate charging for services rendered to patients, tracking and managing stock usage against the unit's inventory.
  • Regularly monitor supply levels and check expiration dates of medications and instruments, ensuring timely replenishment.
  • Inform the Nurse Manager of any deficits or nearly expired supplies to facilitate timely requests for replenishment.
  • Take appropriate actions in urgent or unexpected situations within the scope of routine responsibilities, ensuring patient safety.
  • Identify and report defective or broken equipment, facility maintenance issues, and safety or environmental hazards to the appropriate personnel.
  • Float and cover other units as needed, completing tasks assigned by the Charge Nurse or Nurse Manager based on competency and availability.
  • Work rotating shifts, including weekends and holidays, and remain available on call as required.
  • Keep current with professional development requirements to enhance knowledge, skills, and practice.
  • Maintain patient confidentiality, ensuring sensitive information is kept secure and private.
  • Assist patients with mobility needs, including transfers and aiding with walking or the use of mobility aids.
  • Report any incidents or safety concerns to the appropriate personnel and assist with follow-up actions.
  • Perform all duties in a manner that supports Fakeeh's Person-Centered care values.
  • Actively contribute to continuous improvement initiatives.
  • Adhere to safety protocols and proactively address job-related safety concerns.
  • Maintain strict confidentiality of all sensitive information.
  • Comply with cybersecurity policies and standards, participating in awareness training.
  • Adhere to and uphold Fakeeh Care’s code of conduct, policies, and ethical standards.
  • Complete mandatory education at least one month prior to expiration.

Qualifications and Requirements

  • Completion of a training program as a Patient Care Assistant or a Diploma in Nursing or a related field.
  • Fluency in spoken and written English is essential; proficiency in Arabic is desirable.
  • A license from the country of origin and a license for practice as per the regional health regulatory authority (*, SCFHS/DHA).
  • Basic Life Support (BLS), Advanced Cardiovascular Life Support (ACLS), and other relevant Life Support Training Courses (LSTC) as applicable.
  • A transition to practice program is available for fresh graduates from relevant programs.

Required Skills

  • Accuracy in performing duties and documenting information.
  • Ability to work effectively under stress and pressure.
  • Demonstrated initiative and the capacity to work collaboratively as a team member.
  • Adaptability to change and a willingness to embrace upgrading technologies.

Work Environment and Details

This is a full-time position with Fakeeh Care Group, located in Jeddah and Makkah, Saudi Arabia. The role requires 0-1 year of experience. Candidates should be prepared to work rotating shifts, including weekends and holidays, and be available on call as needed.

Requirements

  • No experience required

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