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Contract TypeContract TypeFull-time
Workplace typeWorkplace typeRemote
LocationLocationSaudi Arabia
A social media account management specialist is required to work in the management and development of digital content on social media platforms. They create effective marketing strategies, manage advertising campaigns, and analyze platform performance to achieve brand objectives. The ideal candidate possesses creative skills in content design, experience in the correct application of trending content, uses digital analytics tools, and has the ability to interact with the audience and build strong relationships with followers.

Requirements

  • For Saudis Only
  • Requires 2-5 Years experience
  • Intermediate in English

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Customer Services Specialist

📣 Job AdNew

Global Exchange Group

SR 15,000 - 25,000 / Month dotFull-time
Join Global Exchange Group as a Customer Service Representative!
Global Exchange Group is a leading Spanish multinational company specializing in foreign currency exchange services. With a workforce of over 2,400 and a presence at 375 branches in 66 international airports across 29 countries, we are dedicated to providing excellent service and value to our customers. This is an exciting opportunity to play a vital role in our operations in Saudi Arabia.

Position Overview:
As a Customer Service Representative, your primary responsibility will be to deliver exceptional service to our customers while adhering to company procedures and legal regulations.

Key Responsibilities:
  • Providing exchange services in compliance with company procedures and legal authorities, centring excellence in customer service.
  • Identifying customer needs and representing the company effectively during exchange operations.
  • Conducting exchange transactions following legal and operational procedures.
  • Documenting transactions according to legal criteria and handling customer queries and complaints.
  • Collaborating with the IT department to resolve technical issues as needed.
  • Willing to travel nationally as required.

Qualifications:
  • A minimum of a high school education, with 1-2 years of relevant experience; university fresh graduates are also welcome.
  • Fluency in Arabic and proficiency in English; additional languages are a plus.
  • Previous experience in sales or customer service within retail, FMCG, F&B, or tourism sectors is advantageous.
  • Strong communication, negotiation, and problem-solving abilities.
  • A willingness to work flexible shifts and engage directly with customers.

breifcase2-5 years

locationRiyadh

about 17 hours ago