UX Designer Senior📣 Job Ad

About the Role

This position is listed on behalf of a partner company. The role involves shaping and refining the end-to-end user experience for an AI-enabled customer support platform. The Senior UX Designer will translate evolving product requirements into high-fidelity, implementation-ready designs, guiding product delivery throughout its lifecycle. This is a hands-on role where design craft, systems thinking, and execution quality are integral to product success. The work environment is fast-paced and collaborative, requiring strong ownership and the ability to bring clarity to ambiguous requirements. The designer will maintain design momentum during a critical product transition phase, ensuring continuity and usability across evolving systems.

Key Responsibilities

• Translate product requirements into clear, scalable UX solutions, focusing on usability, consistency, and implementation readiness for complex workflows.
• Design high-fidelity user interfaces, prototypes, and comprehensive UX documentation using Figma for enterprise-grade, AI-enabled support tools.
• Define and refine end-to-end user journeys, detailing workflows, interaction patterns, edge cases, and system states.
• Collaborate with product, engineering, content, and business teams to translate intricate requirements into structured, user-centered design solutions.
• Document design decisions, screen behaviors, and interaction logic to support accurate implementation by development teams.
• Contribute to and work within established design systems to ensure consistency, scalability, and maintainability of UX patterns.
• Iterate on designs based on feedback, technical constraints, and ongoing usability considerations.
• Support Agile delivery cycles through design reviews, refinement sessions, and ongoing design adjustments.
• Embed accessibility and human-centered design principles across all developed user experiences.

Qualifications and Requirements

• 3-5+ years of experience in UX or product design with a proven track record of delivering high-fidelity, implementation-ready work.
• Advanced proficiency in Figma, including components, auto layout, responsive design, variants, and prototyping.
• Experience designing complex workflows, enterprise tools, or service-oriented applications.
• Strong ability to translate business and technical requirements into clear, intuitive user experiences.
• Experience working within design systems and contributing to reusable UX patterns.
• Familiarity with designing multi-state interfaces, including error states, loading states, and edge cases.
• Strong collaboration and communication skills for effective cross-functional team interaction.
• Ability to work effectively within Agile environments and adapt to shifting priorities.
• Experience with AI-driven products, support tools, or chatbot/assistant interfaces is considered a bonus.
• Exposure to regulated industries such as healthcare or insurance is also considered a bonus.

Required Skills

• UX Design
• Figma (Components, Auto Layout, Responsive Design, Variants, Prototyping)
• Complex Workflow Design
• Enterprise Tool Design
• Service-Oriented Application Design
• Design Systems
• Reusable UX Patterns
• Multi-State Interface Design (Error Handling, Loading States, Edge Cases)
• Collaboration and Communication
• Agile Environments
• AI-Driven Product Design (Bonus)
• Support Tool Design (Bonus)
• Chatbot/Assistant Interface Design (Bonus)
• Experience in Regulated Industries (Healthcare, Insurance) (Bonus)

Work Environment and Location

This is a full-time position located in the Eastern Region of Saudi Arabia. Applications are managed through Jobgether's AI-powered matching process, ensuring an objective review against core requirements. Shortlisted candidates are shared directly with the hiring company for their final decision and subsequent interview stages. By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. Artificial intelligence tools may be used to assist in the hiring process, but final hiring decisions are made by humans.