Join Novotel Al Anoud as a Receptionist!We are seeking a friendly and professional Receptionist to join our Tamayyaz Program in Riyadh, Saudi Arabia. As the face of our hotel, you will play a crucial role in creating a warm and welcoming atmosphere for our guests. This position is an excellent opportunity for Saudi nationals who are passionate about hospitality and eager to start their career in a dynamic, customer-focused environment.
Key Responsibilities:- Greet and welcome guests in a professional and friendly manner.
- Handle check-ins and check-outs efficiently, ensuring a smooth experience for guests.
- Manage reservations and respond to inquiries via phone, email, and in person.
- Provide information about hotel services, local attractions, and amenities.
- Coordinate with other departments to meet guest needs and maintain high service standards.
- Process payments and handle cash transactions accurately.
- Assist with administrative tasks such as filing, data entry, and report generation.
- Maintain a clean and organized front desk area.
- Address and resolve guest concerns promptly and professionally.
- Stay updated on hotel policies, promotions, and events to provide accurate information to guests.
Qualifications:- Saudi nationality (Tamayyaz Program is for Saudi Nationals Only).
- High school diploma or equivalent.
- Little to no work experience required; fresh graduates or those with up to 6 months of relevant experience are encouraged to apply.
- Basic English language skills.
- Strong passion for the hospitality industry.
- Excellent interpersonal and communication skills.
- Team player with a collaborative attitude.
- Detail-oriented and organized approach to work.
- Ability to work a flexible schedule, including evenings, weekends, and holidays.
- Customer-focused mindset with the ability to remain calm and courteous in fast-paced situations.
- Basic computer skills, including proficiency in Microsoft Office suite.
- Knowledge of hotel management software is a plus.
- Professional appearance and demeanor.
Job Benefits:- Competitive salary and benefits package.
- Professional growth opportunities within Accor Group.
- A dynamic and supportive work environment.
- Employee discounts and exclusive hospitality benefits.
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