Join Our Team as a Branch Administrator!Are you passionate about providing exceptional service and making a difference in your community? We're seeking a dynamic individual to join our team as a Branch Administrator at Maximus KSA.
Responsibilities:- Provide administrative support to office management activities and branch operational support teams.
- Greet beneficiaries warmly and ensure a high standard customer experience.
- Register beneficiaries’ arrival on the CRM system and update it as needed.
- Provide information about our services and answer queries effectively.
- Inform beneficiaries about what to expect during their visit.
- Handle inbound calls and direct them appropriately.
- Follow defined processes related to facilities and office management.
- Receive deliveries to the branch and complete necessary paperwork.
- Support events, meetings, and conferences as required.
- Act in accordance with company policies and procedures, upholding ethical standards.
- Ensure compliance with security and privacy policies regarding customer data.
- Maintain a safe and proper work environment, adhering to health and safety policies.
- Collaborate with team members and other departments to foster a culture of continuous learning and innovation.
- Identify opportunities to improve processes and participate in quality improvement initiatives.
Knowledge Requirements:- Minimum Diploma in business administration or related field.
- Proficiency in MS Office, including Excel.
Skill Requirements:- Excellent communication and interpersonal skills.
- Strong customer service abilities.
- Organizational prowess, with excellent time management and multitasking skills.
- Attention to detail.
- Reliability, integrity, and a strong ethical approach.
- Passion for serving the community.
Experience:- Previous administrative experience.
- Reception or front desk experience.
