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About the Role:
We are seeking a friendly, organized, and professional Receptionist to be the first point of contact for our visitors and callers. The ideal candidate will manage the front desk, provide administrative support, and ensure a welcoming and efficient environment for all guests and employees.

Key Responsibilities and Duties:

• Greet and welcome guests as soon as they arrive at the office.
• Direct visitors to the appropriate person and office.
• Answer, screen, and forward incoming phone calls.
• Ensure reception area is tidy and presentable, with all necessary stationery and material (* pens, forms, and brochures).
• Provide basic and accurate information in-person and via phone/email.
• Receive, sort, and distribute daily mail/deliveries.
• Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges).
• Order front office supplies and keep inventory of stock.
• Perform other clerical receptionist duties such as filing, photocopying, transcribing, and faxing.

Qualifications:

• High school diploma; additional certification in Office Management is a plus.
• Proven work experience as a Receptionist, Front Office Representative or similar role.
• Proficiency in Microsoft Office Suite.
• Professional attitude and appearance.
• Solid written and verbal communication skills.
• Ability to be resourceful and proactive when issues arise.
• Excellent organizational skills.
• Multitasking and time-management skills, with the ability to prioritize tasks.
• Customer service attitude.
• Good command of English (written and spoken).

Work Location:
Jeddah - Second Industrial City

Join Rosewood Jeddah as a Receptionist and be part of a luxurious hospitality experience that combines modern design with traditional culture. As a Receptionist, you will play a crucial role in ensuring superior service standards and maintaining guest relations.

Responsibilities:

• Maintain complete knowledge of all departmental policies and service procedures.
• Ensure daily service standards are upheld at a superior level.
• Utilize equipment safely and according to designated purposes.
• Anticipate guests’ needs and respond promptly at all times.
• Maintain positive guest relations to enhance their experience.

About Rosewood Jeddah: Nestled in Jeddah’s Corniche, our hotel blends elegance with the rich heritage of the city. With breathtaking views of the Red Sea, Rosewood Jeddah offers an unmatched travel destination, combining modern luxury with traditional hospitality.