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Join Siemens as a Technical Promoter and Customer Support Specialist Protection & Automation!
Siemens is a leader in developing advanced engineering technologies, committed to improving lives and environmental sustainability. We are looking for a Technical Promoter and Customer Support Specialist to join our team in Mecca, Saudi Arabia.

Your Role:
The Technical Support Specialist will support Siemens Energy Automation Business and enhance customer satisfaction through:

• Providing superior customer experience through various contact methods.
• Logging queries and managing tickets using Siemens support tools.
• Prioritizing and addressing customer inquiries based on urgency.
• Replicating customer issues and preparing timely solutions.
• Inspecting devices and managing warranty processes.
• Promoting Siemens technologies to customers.

What You Will Need:

• Bachelor's degree in Electrical or Electronic Engineering with a focus on Power Systems.
• 3-5 years of experience in protection and automation.
• Strong technical knowledge of protection devices and applications.
• Proficiency in Microsoft Office and web analytics tools.
• Excellent communication skills and attention to detail.
• Willingness to travel across Saudi Arabia.

Why Work With Us?
At Siemens, you will have the opportunity to grow personally and professionally while making a significant impact on society through technology. We value diversity and are committed to creating a workplace that reflects this belief. We look forward to receiving your application!