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نوع العقدنوع العقددوام كامل
طبيعة الوظيفةطبيعة الوظيفةبالموقع
الموقعالموقعالرياض
Join Hilton as a Receptionist!
As a Receptionist, you play a crucial role in providing exceptional reception services that contribute to an outstanding guest experience from check-in to check-out. Your responsibilities will include:
  • Achieving positive outcomes from guest queries quickly and efficiently.
  • Ensuring an efficient reception experience, including check-in/check-out and completing necessary audit procedures.
  • Maintaining clear communication with the Front Office Manager and Reception Supervisors regarding guest feedback.
  • Demonstrating high levels of customer service at all times.
  • Attending training courses as needed and assisting with the training and development of the Night Team.
  • Having knowledge of hotel room categories, rates, packages, and promotions.
  • Maximizing room occupancy and utilizing upselling techniques to promote hotel services.
  • Following security, fire regulations, and health and safety legislation.
  • Complying with hotel policies regarding front office equipment and management systems.
Qualifications:
To thrive in this position, you should possess:
  • Previous experience in a customer-focused industry.
  • A completed high school certificate or equivalent.
  • A positive attitude and excellent communication skills.
  • Commitment to high levels of customer service and grooming standards.
  • Ability to work independently or as part of a team.
  • Proficiency in IT.
Join us at Hilton!
Hilton is a leading global hospitality company, committed to exceptional guest experiences. Apply for this opportunity now and be part of the Hilton family.

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