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Join our Team as a Waiter/ess at Hilton!

As a Waiter/ess (Server) at Hilton, you will play a crucial role in delivering an exceptional dining experience for our guests. Your primary responsibility will be to serve guests in a friendly, timely, and efficient manner while showcasing extensive knowledge of our menu offerings.

Your Key Responsibilities:

• Manage guest queries efficiently and with a friendly demeanor.
• Serve alcoholic and non-alcoholic beverages in accordance with licensing regulations.
• Maintain a thorough knowledge of menu items and hotel services.
• Ensure that all service stations are well stocked for efficient operations.
• Comply with hotel security, fire regulations, and health and safety standards.
• Follow Hilton grooming standards, including uniform dress code and personal hygiene.

What We Are Looking For:
To excel in this role, you should possess a positive attitude, strong communication skills, a commitment to high levels of customer service, and excellent grooming standards. Additionally, flexibility and the ability to work independently or as part of a team are essential.

Preferred Qualifications:

• Experience in the Food and Beverage department or industry.
• Previous experience in cash handling.
• Knowledge of Food Hygiene Regulations.

About Hilton:
Hilton is a leading global hospitality company, known for its commitment to exceptional guest experiences and outstanding team members. With a portfolio spanning luxurious hotels and resorts to mid-priced accommodations, Hilton aims to provide remarkable hospitality experiences worldwide.

Join the dynamic team at Rotana Hotels as a Waiter / Waitress!
At Rotana, we are seeking enthusiastic and self-motivated Food & Beverage professionals to elevate their careers.

As a Waiter / Waitress, you will play a crucial role in providing exceptional service to our guests, ensuring a memorable dining experience. Your key responsibilities will include:

• Perform all tasks to service food and beverage according to Rotana's performance standards.
• Greet and seat customers while serving them in a professional and personalized manner.
• Acquire in-depth knowledge of the food and beverage menu to assist and advise guests effectively.
• Monitor the quality of food & beverage served continuously.
• Maintain hygiene and cleanliness standards in the outlet and service equipment.
• Prepare for service effectively (mis-en-place and mis-en-scene).
• Ensure minimal wastage and spoilage.
• Utilize upselling techniques to enhance guest satisfaction and revenue.

Qualifications:
You should have a diploma or degree in hospitality or vocational training in food & beverage, alongside previous experience in a high-volume restaurant. A good command of English is essential, along with excellent guest service and interpersonal skills.

Competencies:
The ideal candidate should be passionate about service, adaptable, detail-oriented, and able to thrive in a fast-paced environment. Key competencies include:

• Adaptability
• Customer Focus
• Teamwork
• Understanding the job