Advisor Strategy📣 Job Ad

About the Role

Wipro is seeking a professional to manage PCS Administration and Cyber Security services. This full-time position is based in Al Jubail, within the Eastern Province of Saudi Arabia. The role requires a candidate with 5 to 10 years of relevant experience.

Role Overview

This position is central to maintaining and enhancing the security and operational integrity of the organization's IT infrastructure. The individual will be responsible for a range of administrative and security-focused tasks, ensuring the reliable performance of critical systems.

Key Responsibilities

• Administer Microsoft Windows Server environments.
• Manage Windows Active Directory services.
• Oversee the administration of network switches.
• Handle ePO Trellix administration tasks.
• Perform system backup administration.
• Utilize Microsoft Excel for data management and reporting.
• Employ Windows PowerShell for scripting and automation.

Required Experience and Skills

Candidates should possess between 5 and 10 years of professional experience in IT administration and cybersecurity. Proficiency in the following areas is essential:

• Microsoft Windows Server Administration
• Windows Active Directory Administration
• Network Switches Administration
• ePO Trellix Administration
• System Backup Administration
• Microsoft Excel
• Windows PowerShell

Work Location and Type

This is a full-time position located in Al Jubail, Eastern Province. The role is integral to Wipro's operations in this region.

About the Field Support Specialist Role

We are seeking a reliable and flexible Field Support Specialist to provide on-site technical assistance. This role is designed to offer backfill support or function as a freelancer, stepping in when full-time engineers are unavailable or for specific dispatch activities. The position is based in Al Jubail.

Key Responsibilities

• Provide on-site IT support for desktops, laptops, and peripheral devices.
• Install, configure, and maintain hardware and software according to organizational standards.
• Perform IMAC (Install, Move, Add, Change) activities for IT assets.
• Handle hardware and software troubleshooting, including break-fix support.
• Coordinate with Original Equipment Manufacturers (OEMs) and vendors for hardware repairs, replacements, and escalations.
• Manage and maintain IT inventory, including asset tracking and documentation.
• Perform system imaging for laptops and desktops.
• Support printer setup, troubleshooting, and network printer installations.
• Assist in conference room setup, AV support, and meeting room technologies.
• Provide high-touch support for VIPs and end-users.
• Support Office 365-related issues and general user account troubleshooting.
• Install and troubleshoot compliance and security software.
• Provide support for Mac devices in addition to Windows systems.
• Ensure adherence to defined Service Level Agreements (SLAs).
• Document incidents and resolutions, and maintain knowledge base articles.
• Support after-hours activities, events, and recurring meetings as required.

Required Skills and Qualifications

• Strong knowledge of desktop and laptop troubleshooting and configuration.
• Hands-on experience with hardware support and peripheral devices.
• Basic networking knowledge, including DHCP, DNS, and LAN connectivity.
• Experience in printer and network printer setup and troubleshooting.
• Familiarity with Office 365 support.
• Good communication and interpersonal skills.
• Ability to work independently in a dynamic environment.
• Experience in inventory management and vendor coordination.

Work Location

This role is based on-site in Al Jubail.

About the Role

We are seeking a Data Analyst to join our team in Al Jubail, Eastern Province. This is a full-time position focused on leveraging data to drive insights and improve organizational processes.

Key Responsibilities

• Collect, process, and present data in various formats and configurations.
• Develop new data analysis processes and provide consultation on data processing operations.
• Review, clean, and manage databases to ensure data integrity.
• Collaborate with product engineers, researchers, and specialists to identify relevant issues and opportunities.
• Prepare reports, charts, and graphs to effectively share findings and analyses.
• Utilize data findings to inform and support decision-making processes.
• Analyze data collection and processing operations within the organization to identify areas for improvement.
• Advise on research staff workflows to enhance efficiency and effectiveness.
• Maintain technical expertise by continuously updating knowledge through specialized publications.
• Develop algorithms and statistical models to support data analysis.
• Conduct appropriate statistical analysis and interpret results to derive meaningful insights.

Qualifications and Experience

• High school diploma and a diploma in computers.
• A minimum of 3 years of relevant experience is required. The role is suitable for candidates with 2-5 years of experience.

Required Skills and Knowledge

• Proficiency in data presentation tools, including PowerPoint.
• Strong command of Microsoft Office programs, specifically Word and Excel.
• Knowledge of design tools such as Photoshop, Adobe, Infographic, and AutoCAD is preferred.

Work Environment

This is a full-time position located in Al Jubail, Eastern Province.