Barista📣 Job Ad

Join our team as a Master Barista at Kempinski Al Othman Hotel!
As a Master Barista, you will play a crucial role in enhancing our guests' experience through exceptional beverage service. You will assist the Beverage Manager by overseeing daily beverage operations across our restaurant, bars, and banquet services.

Responsibilities:

• Prepare a variety of coffee drinks with precision including perfect espressos, cappuccinos, and lattes.
• Work efficiently at the coffee counter, serving customers and providing an outstanding coffee experience.
• Maintain cleanliness of brewing equipment and ensure a neat workplace appearance.
• Contribute to team morale and be a friendly, approachable team player.
• Participate in training and development, enhancing beverage knowledge and service skills.
• Handle customer feedback and complaints professionally, ensuring satisfaction at all times.
• Manage inventory for coffee products and assist in menu planning for events.

Requirements:

• Previous experience as a Barista or in a similar role.
• Deep knowledge of coffee varieties, preparation methods, and presentation techniques.
• Strong multitasking abilities and a customer-first approach.
• Flexibility to work varied shifts and handle VIP guest services.
• Professional demeanor and adherence to the hotel's appearance standards.

About Kempinski:
Kempinski Hotels, founded in Germany in 1897, is synonymous with European luxury hospitality. We offer unique accommodations and unparalleled customer service in luxurious surroundings. As a part of our team, you will embody these values and contribute to an exceptional guest experience.

About the Role:
The Master Barista at Kempinski Al Othman Hotel is key to our Beverage operations, ensuring that every guest enjoys a unique coffee experience.

Key Responsibilities:

• Prepare and serve coffee beverages, maintaining a high standard of quality.
• Engage with guests and provide exceptional customer service.
• Keep brewing equipment and work areas clean and organized.
• Participate in staff training and ongoing education regarding beverage offerings.
• Assist in menu planning and preparation for specialty coffee offerings at events.
• Maintain a team-oriented atmosphere ensuring high standards of behavior and professionalism.

Requirements:

• Strong knowledge of coffee types, preparation techniques and equipment.
• Experience in customer service and ability to work as part of a team.
• Flexibility to adapt to changes in staffing and priorities.
• Passion for enhancing guests' experiences and promoting positive feedback.

A professional barista is required to work in a prestigious café in Al Khobar, Dhahran, or Dammam, with experience in preparing specialty coffee and serving hot and cold beverages to the highest quality standards. He must have a good knowledge of different types of coffee and various preparation methods, along with the ability to operate modern espresso machines and specialized equipment. The main tasks include: preparing and serving beverages, maintaining cleanliness in the work area, dealing courteously with customers, and managing the daily inventory of raw materials.