Customer Service Representative

Join the Team at Basamh Group!
At Basamh Group, our mission is to grow people and companies by empowering individuals and fostering collaborative relationships to achieve sustainable success. Backed by over 75 years of experience, we’ve built a strong, consumer-centric ecosystem serving the MEA region. We are currently seeking a motivated and results-oriented Sales Executive to join our dynamic sales team.

Job Overview
The Sales Executive will be responsible for driving sales growth, building and maintaining strong client relationships, and identifying new business opportunities. This role requires excellent communication skills, a strong understanding of our products, and the ability to work collaboratively in a fast-paced environment.

Responsibilities

• Achieve monthly and annual sales targets for assigned accounts.
• Identify and acquire new clients to expand the company’s footprint.
• Maintain strong, long-term relationships with existing customers to drive retention and repeat sales.
• Promote and present company products, ensuring strong product knowledge and positioning.
• Support the execution of trade promotions, activation, and in-store visibility initiatives.
• Monitor customer orders, coordinate deliveries, and follow up to ensure service quality.
• Handle day-to-day customer queries and resolve issues to maintain client satisfaction.
• Track competitor activities and market trends, sharing insights with the sales management team.
• Provide accurate sales reports, forecasts, and updates to the Regional Sales Manager.
• Ensure timely collection of receivables from assigned customers.
• Support product launches by driving distribution, visibility, and sales in the assigned area.
• Represent the company during client visits, tastings, and local trade events.

Minimum Experience

• Education: Bachelor's degree in Business, Marketing, or a related field.
• Experience: Minimum of 2 years of sales experience, preferably in a relevant industry.
• Proven track record of meeting or exceeding sales targets.
• Experience in customer relationship management and account management.

Working Environment
At Basamh Group, we pride ourselves on attracting talented individuals by offering dynamic and rewarding professional opportunities that inspire growth and innovation. We are deeply committed to fostering a culture of growth by supporting continuous development through hands-on learning, comprehensive online resources, interactive training, and personalized coaching, thus ensuring that our employees find fulfillment in their careers.

Join PwC as a Senior Finance Analyst!
Established in the region for 40 years, PwC has made a significant impact across the Middle East, employing around 12,000 professionals in 12 countries. We pride ourselves on delivering top-notch advisory, assurance, and tax services tailored to our clients' needs.

Your Role:
As a Senior Finance Analyst within our Managed Services team, you will play a critical role in ensuring the accuracy of financial operations. Your main responsibilities will include:

• Managing accounts payable processes and ensuring accuracy in financial statements.
• Owning monthly closing financial records and preparing reports as needed.
• Resolving vendor queries and processing invoices promptly.
• Overseeing cash management and ensuring seamless order to cash processes.
• Collaborating effectively with various teams to resolve disputes and enhance client satisfaction.

What We Expect:
To succeed in this role, candidates should possess:

• A Bachelor's degree in finance or business administration (master's preferred).
• 3-6 years of relevant experience in finance with a strong grasp of P2P or O2C processes.
• Proficiency in ERP systems (*, SAP, Microsoft).
• Excellent communication skills in English; Arabic is a plus.
• A readiness to travel frequently within the KSA.

If you're eager to contribute to a dynamic finance team and help drive project success, we encourage you to apply!

Join alfanar as a Senior Mechanical Maintenance Engineer!
As a leading Saudi company in electrical products and solutions, we are seeking a professional individual who can ensure the reliable and safe operation of our equipment.

Job Purpose:
Your primary role will be to resolve complex maintenance issues and support reliability improvements. You will guide maintenance execution in accordance with approved technical and safety standards.

Key Accountability Areas:

• Maintenance Execution and Technical Leadership:
  • Perform advanced mechanical maintenance on critical equipment including pumps, gearboxes, and compressors.
  • Diagnose complex equipment failures and determine repair actions.
  • Guide engineers and technicians during troubleshooting and maintenance.
  • Ensure compliance with maintenance procedures and safety requirements.
• Planning and Documentation:
  • Review maintenance work orders and validate technical requirements.
  • Ensure accurate completion of maintenance checklists.
  • Provide technical input for shutdowns and scheduled overhauls.
• Reliability and Root Cause Analysis:
  • Participate in root cause analysis for equipment failures.
  • Analyze maintenance data to identify reliability risks.
  • Recommend actions to improve equipment availability.
• Compliance and Safety:
  • Ensure compliance with company standards and safety protocols.
  • Participate in safety inspections and risk assessments.
• Technical Support and Coordination:
  • Provide technical support to teams to minimize downtime.
  • Coordinate with engineering and external service providers.
• Continuous Improvement and Knowledge Sharing:
  • Suggest improvements to maintenance procedures.
  • Share knowledge and apply new maintenance techniques.

Qualifications:
Bachelor's Degree in Mechanical Engineering or a related field with 6 to 10 years of experience in equipment maintenance. Strong competencies in preventive maintenance and mechanical engineering are essential.

About alfanar:
alfanar is dedicated to delivering high-quality products and continuously developing its workforce. Our manufacturing hub, located in Riyadh, features state-of-the-art facilities and a commitment to innovation. We empower our employees to excel and take pride in contributing to a sustainable future.