Sales Support Specialist📣 Job Ad

About the Sales Support Specialist Role

ABB is seeking a Sales Support Specialist to join its team in Al Khobar, Eastern Province. This full-time position supports the sales organization and customers throughout the proposal process, acting as a key technical resource. The role involves preparing technical descriptions, determining costs, and finalizing documentation for automation solutions.

Key Responsibilities

• Support the local sales organization and customers in identifying technically appropriate and cost-effective solutions for proposals.
• Provide technical support during meetings, product presentations, and negotiations, and conduct product/solution/service training.
• Ensure the accurate preparation of technical and commercial aspects of offers, including pricing and trading conditions.
• Prepare technical and commercial offers based on customer specifications, internal directives, and feeder factory input.
• Participate in project kick-off meetings.
• Define and communicate costs for proposed solutions to the sales organization.
• Understand and provide information for the risk review process, potentially participating in risk assessments.
• Analyze customer needs and competitor offers using market and sales-provided information.
• Conduct lost proposal analysis, identify causes, and recommend actions to improve future results in cooperation with Sales and Local Business Units.

Qualifications and Experience

• Bachelor's degree in Electronics, Electrical, or Communication Engineering is preferred.
• A minimum of 8 years of engineering experience in industrial automation.
• Experience with proposal and cost estimation is advantageous.
• Proficiency in Microsoft Word, Excel, PowerPoint, Visio, and MS-Project.
• Good knowledge of Automation solutions (DCS, SCADA, PLCs); prior experience with ABB Control systems is a plus.
• Familiarity with Industrial Networking, Communication protocols, and standards.
• Prior experience with ABB Automation products is an advantage.
• Ability to provide technical solutions using ABB control system products that meet customer requirements.
• Capability to develop cost element sheets, project scopes, and analyze risks.
• Good understanding of contractual terms and conditions.
• Very good English writing skills and the ability to present technical solutions through proposals.
• Strong verbal and written communication abilities.
• Understanding of basic accounting practices and cost development.
• Familiarity with the Saudi Arabia market, key customer standards, and bidding processes.
• Experience with key Saudi Arabian customers such as Aramco, SABIC, SWCC, and SEC is required.
• Fluent in English; Arabic language skills are a plus.

Required Behavioral Skills

• Ability to consider multiple perspectives on an issue.
• Capacity to identify decision needs and seek appropriate approvals.
• Strong teamwork and collaboration skills.
• Effective interpersonal skills.
• Openness to new technology and ideas.
• Demonstrated work ethic, taking ownership and responsibility for assigned tasks.

Work Environment and Team

This is a full-time position based in Al Khobar, Eastern Province. The role operates within a team environment where collaboration, mutual support, and continuous learning are valued. Team members contribute unique perspectives to solve real-world problems, and the work undertaken has a tangible impact.