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Contract TypeContract TypeFull-time
Workplace typeWorkplace typeOn-site
LocationLocationAl Khobar
Join our team at Kempinski Hotels as a Telephone Operator! We are looking for a dedicated individual to handle all incoming calls with professionalism and courtesy in accordance with Kempinski and LQA standards.

Key Responsibilities:
  • Answer all incoming calls from guests and connect them to the appropriate extensions efficiently.
  • Take accurate messages for guests and deliver them promptly.
  • Manage guests' requests for DND (Do Not Disturb) statuses and personal wakeup calls.
  • Assist guests by providing information or handling requests and complaints, referring issues to relevant personnel when necessary.
  • Serve as the communication center during emergencies.
  • Maintain a record of domestic and international calls.
  • Ensure the smooth functioning of TV channels and public area music.
  • Keep informed about hotel products, emergency procedures, and staff directory updates.
  • Maintain a clean and organized work area.

We value the commitment and professionalism of our team members and welcome applications from qualified Saudi nationals.

Requirements

  • Females-only workplace
  • No experience required

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