Commercial Director, MENA📣 Job Ad

About the Role

EagleBurgmann, a specialist in industrial sealing technology, is seeking a Senior Reliability Engineer to join their team in Al Khobar, Saudi Arabia. This role is focused on enhancing the reliability of mechanical seals within customer installations to ensure operational efficiency and customer satisfaction. The position is within a global technology group committed to environmental and comfort improvements, offering a networked and diverse work environment.

As the primary point of contact for customers regarding mechanical seal reliability, the Senior Reliability Engineer will work to identify and resolve issues, manage claims, and drive improvements. This requires a proactive approach, strong analytical skills, and effective collaboration with internal teams and external stakeholders.

Key Responsibilities

• Manage and improve the reliability of the installed base of mechanical seals at customer sites.
• Address customer pain points related to reliability, acting as a liaison between customers and the EagleBurgmann office to eliminate recurring issues and manage claims.
• Independently perform mechanical seal troubleshooting and root cause analysis (RCA) based on site-collected data, with support from application engineering.
• Support IP & AM Sales teams in troubleshooting, RCA, and claim management during the project stage, requiring direct customer coordination.
• Prepare and submit regular reliability reports (weekly/monthly) to relevant stakeholders.
• Engage with customer departments and participate in technical meetings to resolve mechanical seal failure issues, creating reports that adhere to contractual KPIs.
• Support the improvement of reliability for Fixed Fee programs by coordinating with sales, service, and engineering teams.
• Involve the superior (Service Director) as needed for all customer meetings.
• Ensure efficient collaboration with EagleBurgmann sales, service, and engineering team members.
• Provide consistent on-site support to customers, involving travel of at least three days a week.
• Utilize EagleBurgmann ERP systems, including C4C, SealCarePro, and SAP ByD.
• Prepare service reports, RCA, troubleshooting reports, MTBF analysis, bad actor analysis, and engineering reports for submission to customers and internal teams.
• Coordinate for all cases directly with EagleBurgmann Germany.

Qualifications and Requirements

• Bachelor's Degree in Mechanical Engineering or a similar field.
• A minimum of 5-10 years of technical experience specifically within the Mechanical Seal Industry, including experience in service and on-site activities.
• Good knowledge of Centrifugal Pumps, Agitators, Mixers, and Blowers.
• Awareness of Centrifugal Compressors is considered an added benefit.
• Good knowledge of Wet Mechanical Seals, Supply Systems, and API 682 Standards.
• Fair knowledge of ANSI, Engineering Drawings, Limits & Fits Tolerances, etc.
• Ability to independently install mechanical seals.
• Ability to carry out mid-level troubleshooting at customer sites.
• Good command of spoken and written English. Knowledge of spoken Arabic will be an advantage.
• Ability to multitask and work effectively under pressure.
• Appropriate computer and IT systems skills and knowledge, including MS Office and Document Management systems.

Required Skills

• Mechanical Seals
• Root Cause Analysis (RCA)
• Troubleshooting
• Application Engineering
• Claim Management
• Technical Meetings
• Sales Support
• Service Operations
• Engineering Principles
• ERP Systems (C4C, SealCarePro, SAP ByD)
• MTBF Analysis
• Bad Actor Analysis
• Centrifugal Pumps, Agitators, Mixers, Blowers
• Centrifugal Compressors (Awareness)
• Wet Mechanical Seals
• Supply Systems
• API 682 Standards
• ANSI Standards
• Engineering Drawings
• Limits & Fits Tolerances
• Multitasking
• Working Under Pressure
• MS Office Suite
• Document Management

Work Environment and Location

This is a full-time position based in Al Khobar, Eastern Province, Saudi Arabia, with responsibilities also covering Dammam. The role requires significant on-site customer support, involving travel of at least three days per week.

Company Culture and Development

EagleBurgmann fosters an inclusive environment that recognizes the value of diversity. The company offers opportunities for international career growth and provides various training programs to support personal development. Employees are encouraged to participate in social and sustainable projects. Performance is recognized through performance-related bonuses.

About the Role

GE Vernova is seeking a skilled Welder to join its team in Dammam, Eastern Province, Saudi Arabia. This position is integral to the fabrication and assembly of metal structures and equipment. The role involves performing essential repair activities on Gas Turbine parts, strictly adhering to Welding Procedure Specifications (WPS) and work instructions. This full-time role offers an opportunity to contribute to critical industrial operations while upholding high standards of safety and quality. The selected candidate is expected to demonstrate a strong work ethic and a commitment to developing technical welding skills within GE Vernova, ensuring all tasks comply with current policies and safety regulations.

Key Responsibilities

• Perform welding activities for the repair of Gas Turbine parts according to established Welding Procedure Specifications (WPS).
• Execute repair activities on Gas Turbine parts in strict adherence to provided work instructions.
• Fabricate and assemble metal structures and equipment using welders, cutters, shapers, and measuring tools.
• Conform to all safety and quality requirements throughout all assigned tasks.
• Comply with all current company policies and procedures.

Qualifications and Requirements

• A Diploma or Technical College degree, or equivalent practical experience in welding.
• 3 to 7 years of experience in welding, specifically in accordance with WPS.
• Ability to read and interpret part drawings.
• Ability to interpret process prints.

Required Skills

• Proficiency in welding techniques.
• Expertise in the Gas Tungsten Arc Welding (GTAW) process.
• Experience in welding Stainless steels.
• Experience in welding Nickel base alloys.
• Experience in welding Cobalt base alloys.

Work Environment and Additional Information

This is a full-time position based in Dammam, Eastern Province, Saudi Arabia. The role requires 2-5 years of experience. Relocation assistance is not provided for this position.

About the Senior Product Development Engineer Role

NOV is seeking a Senior Product Development Engineer to join its Global Engineering team in Dammam, Saudi Arabia. This role requires a highly autonomous engineering professional with deep expertise in Glass Reinforced Epoxy (GRE) piping manufacturing processes. The successful candidate will serve as a Technical Lead, driving complex product optimization initiatives, leading cross-functional projects, and providing mentorship to junior engineers. This position has a significant impact on manufacturing efficiency, product cost, quality performance, and operational strategy, requiring approximately 40-50% shop floor engagement to ensure operational excellence, process stability, and alignment between engineering standards and manufacturing execution.

Key Responsibilities

• Lead complex product and process improvement and optimization projects impacting productivity, cost, and quality.
• Serve as the technical authority for GRE pipe and fitting manufacturing processes.
• Provide project direction for cross-functional initiatives involving Operations, Quality, Maintenance, and Supply Chain.
• Act as an internal consultant on specialized manufacturing challenges and advanced process solutions.
• Lead structured problem-solving initiatives related to product performance, field issues, and customer claims.
• Develop, evaluate, and optimize manufacturing processes using advanced engineering principles and data-driven methodologies.
• Establish, implement, and continuously improve process control strategies for new and existing production lines.
• Drive stabilization of critical manufacturing processes through advanced root cause analysis and corrective action systems.
• Recommend and implement procedural and technical changes to improve operational performance.
• Define key process performance indicators and ensure sustained process capability.
• Lead process development and qualification activities for new products and production lines.
• Support the technical evaluation, commissioning, and validation of new machinery and automation systems.
• Identify, test, and qualify alternative raw materials to enhance performance and cost efficiency.
• Contribute to manufacturability reviews to ensure optimal product design alignment with production capabilities.
• Develop and own advanced product costing models, ensuring technical accuracy and strategic cost visibility.
• Drive initiatives that significantly impact departmental efficiency and business performance.
• Provide technical input into capital expenditure decisions and long-term manufacturing strategies.
• Evaluate production workflows, material utilization, and equipment efficiency to recommend high-impact improvements.
• Act as a liaison between Engineering and other departments to ensure technical alignment and process consistency.
• Serve as an advisor to Operations leadership on complex Product & Process-related decisions.
• Contribute to the development and refinement of functional policies and best practices aligned with industry standards.
• Provide technical expertise across business units when specialized knowledge is required.
• Provide guidance and mentorship to Engineers.
• Lead knowledge-sharing sessions and technical training related to advanced manufacturing practices.
• Promote structured problem-solving methodologies and a continuous improvement culture.
• Support performance development discussions through technical feedback and coaching.
• Operate with substantial latitude for technical decision-making within the area of specialization.
• Serve as a technical advisor for projects related to Product and Process engineering specialization.
• Review progress with management as needed, particularly on strategic or high-impact initiatives.

Qualifications and Requirements

• Bachelor's degree in Mechanical, Materials, or Composite Engineering or equivalent.
• Minimum of 5 to 10 years of experience in fiberglass piping system manufacturing, process engineering, or advanced manufacturing environments.
• Fluent in English with exceptional technical writing and presentation skills.
• Willingness to travel internationally as required.

Required Skills and Expertise

• Product Optimization
• GRE (Glass Reinforced Epoxy) piping manufacturing processes
• Technical Leadership
• Cross-functional project leadership
• Mentorship and Guidance
• Shop floor engagement
• Operational Excellence
• Process Stability
• Engineering Standards
• Manufacturing Execution
• Manufacturing Efficiency
• Product Costing
• Quality Performance
• Operational Strategy
• Product/Process Improvement
• Productivity Enhancement
• Quality Assurance
• Technical Authority
• GRE pipe and fitting manufacturing processes
• Project Direction
• Collaboration with Operations, Quality, Maintenance, and Supply Chain
• Internal Consulting
• Specialized Manufacturing Challenges
• Advanced Process Solutions
• Structured Problem-Solving
• Product Performance Analysis
• Field Issue Resolution
• Customer Claim Management
• Manufacturing Process Development
• Advanced Engineering Principles
• Data-Driven Methodologies
• Process Control Strategies
• Production Line Management
• Root Cause Analysis
• Corrective Action Systems
• Procedural and Technical Change Implementation
• Operational Performance Improvement
• Process Performance Indicators
• Process Capability Assessment
• Process Development and Qualification
• New Product Introduction
• Technical Evaluation, Commissioning, and Validation of Machinery and Automation Systems
• Raw Material Qualification
• Performance Enhancement and Cost Efficiency
• Manufacturability Reviews
• Product Design Alignment
• Production Capability Assessment
• Advanced Product Costing Models
• Technical Accuracy
• Cost Visibility
• Departmental Efficiency Improvement
• Business Performance Improvement
• Capital Expenditure Decision Support
• Long-term Manufacturing Strategy Development
• Production Workflow Analysis
• Material Utilization Optimization
• Equipment Efficiency Improvement
• High-Impact Improvement Identification
• Technical Alignment and Process Consistency
• Advisory Role to Operations Leadership
• Functional Policy and Best Practice Development
• Industry Standards Adherence
• Technical Expertise across Business Units
• Knowledge-Sharing and Technical Training
• Advanced Manufacturing Practices
• Continuous Improvement Culture Promotion
• Performance Development Discussions
• Technical Feedback and Coaching
• Technical Decision-Making
• Product and Process Engineering Specialization
• Progress Review
• Strategic Initiative Contribution
• High-Impact Initiative Leadership

Work Location and Type

This full-time position is based in Dammam, Saudi Arabia. The role involves approximately 40-50% engagement on the shop floor to ensure operational excellence and process stability.