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Contract TypeContract TypeFull-time
Workplace typeWorkplace typeOn-site
LocationLocationDammam
Role Purpose:
To lead the execution and day-to-day operations of the Nawah Center in Dammam, ensuring effective delivery of programs, services, and facilities in alignment with the strategy, frameworks, and direction set by the Nawah Project Director.

Key Responsibilities:
  • Operational Execution of Nawah Strategy:
    Execute Nawah’s approved programs, operating model, and service delivery at the Dammam hub. Ensure alignment with central policies, SOPs, and performance targets defined by the Project Director. Maintain operational readiness of facilities, workshops, and shared services.
  • Program Delivery & Beneficiary Management:
    Implement incubation and acceleration programs as designed by the central Nawah team. Manage beneficiary onboarding, progress tracking, and day-to-day support. Ensure consistent entrepreneur experience and satisfaction at the hub level.
  • Team Management & Local Coordination:
    Lead the Dammam hub team and oversee daily activities across operations and support functions. Coordinate with central teams (PMO, partnerships, finance, technical) to ensure smooth execution. Ensure clear communication and alignment between HQ and branch operations.
  • Local Ecosystem Engagement:
    Support the development of local partnerships with service providers, suppliers, and industry stakeholders. Facilitate access to local resources that enhance beneficiary outcomes. Represent Nawah at the operational/local level when required.
  • Performance Tracking & Reporting:
    Monitor hub-level KPIs (utilization, program delivery, beneficiary progress). Provide structured updates and reports to the Project Director and central PMO. Identify operational challenges and recommend improvements.

Qualifications & Experience:
  • Bachelor’s degree in Business, Engineering, or related field.
  • 8+ years of experience in operations, entrepreneurship programs, or industrial environments.
  • Experience managing teams and operational delivery.
  • Strong execution, coordination, and problem-solving capabilities.
  • Bilingual (Arabic & English) preferred.

Performance Focus Areas:
  • Effective execution of Nawah strategy at the hub level.
  • Quality and consistency of program delivery.
  • Beneficiary satisfaction and engagement.
  • Operational efficiency and facility utilization.
  • Alignment with central governance and reporting standards.

Requirements

  • Requires 2-5 Years experience

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