img
Contract TypeContract TypeFull-time
Workplace typeWorkplace typeOn-site
LocationLocationDammam
Role Summary
We are looking for an Operations Excellence Manager to improve and standardize operations across all branches. The role focuses on designing processes, building SOPs, and improving efficiency, speed, and consistency.

Responsibilities
  • Design and improve operational processes across all areas
  • Analyze workflows and identify bottlenecks
  • Develop and standardize SOPs
  • Improve speed of service and overall efficiency
  • Conduct operational audits and identify gaps
  • Support training and rollout of new processes
  • Monitor performance and ensure consistency across branches
  • Work closely with operations team to drive improvement

Scope of Work
  • In-store operations (kitchen, bar, service flow)
  • Central kitchen / production
  • Purchasing processes
  • Inventory management
  • Manpower planning

Requirements
  • Experience in F&B operations (Fast Casual or QSR preferred)
  • Background in operations excellence or process improvement
  • Strong problem-solving and analytical skills
  • Experience in SOP development and process design
  • Hands-on and field-oriented mindset

Requirements

  • Requires 2-5 Years experience

Similar Jobs

Operations Manager

📣 Job Ad

Rgheeb

Full-time
Join Rgheeb as an Operations Manager in our Specialty Coffee division! We are seeking a highly motivated and experienced individual to oversee daily operations, quality control, and continuous improvement initiatives to ensure the highest standards of service and product quality. You will lead a team dedicated to delivering exceptional coffee experiences to our customers.

Responsibilities:
  • Operations Management: Manage daily functions of all coffee outlets, ensuring excellent standards in coffee quality, customer service, and cleanliness.
  • Specialty Coffee Quality Control: Maintain consistency in coffee preparation and ensure equipment is calibrated and standards are met.
  • Team Leadership & Development: Guide and mentor store managers and baristas, conducting training sessions focused on specialty coffee and customer service.
  • Financial & Cost Control: Oversee P&L performance, manage labor costs, and analyze sales data to develop strategies that boost revenue.
  • Customer Experience: Ensure a superior customer experience reflecting specialty coffee culture and address feedback professionally.
  • Supply Chain & Inventory: Supervise ordering, inventory control, and supplier relationships for essential operational supplies.
  • Compliance & Standards: Ensure operations comply with local laws, food safety, and hygiene standards; conduct routine audits.
  • Business Development: Support plans for business expansion and identify opportunities for improving efficiency and profitability.

Requirements:
  • Bachelor's degree in Business Administration, Hospitality, Food Science, or a related field.
  • A minimum of 4-8 years' experience in food and beverage operations, specifically in specialty coffee.
  • Strong leadership and team management skills with in-depth knowledge of coffee production processes.
  • Excellent organizational and problem-solving abilities and strong communication skills.
  • Experience managing multi-unit operations.

breifcase2-5 years

locationDammam

27 days ago

Public Relations Specialist

📣 Job AdNew

GE Vernova

Full-time
About the Role
Join GE Vernova as a Public Relations Officer (PRO) in Dammam, where you will play a key role in ensuring smooth operations and compliance with government regulations for our entities and employees in Saudi Arabia. This position requires proactive coordination with government authorities and internal stakeholders.

Key Responsibilities:
  • Process immigration services including work permits, Iqama issuance/renewal, sponsorship transfers, job title changes, and visa services.
  • Handle exit/re-entry visas, final exit, dependent services, and passport updates.
  • Support business visa issuance, visit visas, and mobilization processes.
  • Assist employees with medicals, biometrics, appointments, and government requirements.
  • Use and maintain government portals (Absher, Qiwa, Muqeem, GOSI, MOFA, MISA, MOC, Municipality, SPL, National Address).
  • Maintain accurate employee records, visa tracking, and documentation systems.
  • Ensure compliance with Saudi labor laws, Saudization (Nitaqat), and company policies.
  • Support operational improvements and participate in assigned projects.

Required Qualifications:
  • Bachelor’s degree or diploma in a relevant field or a high school degree with relevant work experience.
  • Minimum 5 years of experience in Saudi government relations, immigration, and labor processes.
  • Strong communication and organizational skills.
  • The legal right to work in KSA without company sponsorshipf for non saudi.

Additional Information
No relocation assistance provided.

breifcase2-5 years

locationDammam

1 day ago

Sales Manager

📣 Job AdNew

مجموعة الفطيم

Full-time
Join Al Futtaim as a Truck Sales Manager!
We are seeking a dedicated and strategic individual to lead our Ashok Leyland truck sales operations in Saudi Arabia's Eastern Province. As the Truck Sales Manager, you will report to the Country Manager, overseeing a team of four sales professionals.

Responsibilities:
  • Develop and implement a sales plan to achieve volume, revenue, and profit margin targets.
  • Lead and motivate the sales team to ensure strong retail and SME performance.
  • Collaborate with planning and analysis teams to set monthly and quarterly objectives.
  • Create accurate sales forecasts and provide actionable insights to upper management.
  • Monitor daily, weekly, and monthly sales progress, implementing corrective measures as necessary.
  • Support the new units sales team in trade-in and purchase deals.
  • Coordinate with logistics and after-sales services to ensure smooth delivery and customer support.
  • Maintain KPI reports using systems such as SAP/Excel to track trends and performance.
  • Work with retail partners to design and implement effective sales campaigns.

Qualifications:
  • Bachelor's degree (preferably in Mechanical Engineering); MBA is a plus.
  • 3+ years of experience in the automotive industry, preferably in heavy commercial vehicles.
  • Ability to use systems/tools like SAP and Excel for performance reporting and forecasting.
  • Valid Saudi driving license preferred.

Join our dynamic team!
You will thrive in a fast-paced, performance-driven environment, closely collaborating with various departments to deliver outstanding customer service.

breifcase0-1 years

locationDammam

1 day ago