Operations Manager📣 Job Ad

About the Company
Our client is one of Saudi Arabia’s most reputable and long-established companies, operating across multiple sectors with a strong presence in the automotive industry. The company is committed to operational excellence, customer satisfaction, and continuous growth through innovation, integrity, and leadership.

About the Role
The Service Operation Manager will lead and oversee all after-sales and service operations to ensure high performance, customer satisfaction, and alignment with strategic business goals. This position requires a results-driven leader with strong operational management experience and a passion for delivering service excellence.

Key Responsibilities

• Lead and manage the service operations team to achieve business objectives and KPIs.
• Develop and execute strategic and operational plans for after-sales activities.
• Oversee service performance, process improvement, and quality control.
• Ensure compliance with company standards, safety protocols, and customer service policies.
• Supervise manpower planning, productivity, and workflow efficiency.
• Support after-sales marketing and customer retention initiatives.
• Prepare reports and performance analyses to track progress and outcomes.
• Develop, coach, and mentor team members to build a high-performing culture.

Requirements

• Bachelor’s degree in Business Administration or Engineering.
• Minimum 10 years of experience in service operations or after-sales management, preferably within the automotive industry.
• Strong leadership, planning, and problem-solving skills.
• Proven ability to manage teams and drive performance improvement.
• Excellent communication and customer relationship management skills.
• Proficiency in data analysis, CRM tools, and performance metrics.

Benefits of Joining

• Competitive compensation and benefits package.
• Opportunity to work with a well-established and respected automotive brand.
• Strong focus on employee development, training, and career progression.
• Supportive and collaborative work environment.
• Exclusive access to professional opportunities through Stellar Hunters’ recruitment network across the GCC.

Join Arabic Zima Energy KSA as a Sales Executive!
Are you an ambitious sales professional looking to thrive in a leading company? Arabic Zima Energy KSA is seeking a skilled Sales Executive to contribute to our success in the power industry, specializing in diesel power generation and heavy equipment rentals.

Responsibilities:

• Meet and exceed sales targets.
• Successfully create business from new and existing customer accounts.
• Manage complex negotiations with senior-level executives.
• Build rapport and establish long-term relationships with customers.

Qualifications:

• Diploma or Bachelor Degree in mechanical engineering or a related field.
• Experience in the Heavy Equipment industry.
• 2-5 years of experience in technical sales (Diesel Generators and Heavy Equipment).
• 2-3 years of experience in Heavy Equipment Rentals.
• Experience with CRM systems.
• Proven track record of exceeding sales quotas.
• Strong written and verbal communication skills.

Become part of a growing company that is committed to providing exceptional service and to meeting the power requirements of our clients. Apply now and take your career to the next level!

Join our team as a Receptionist in Dammam!

We are looking for a dedicated and skilled receptionist to manage front desk operations in our second industrial area location in Dammam. The ideal candidate will have a strong command of English and excellent computer skills, including proficiency in Microsoft Office.

Requirements:

• High school diploma or equivalent,
• Fluency in English,
• Proficient in computer and Microsoft Office skills,
• Punctual and reliable,
• Excellent communication skills,
• Experience is preferred.

We invite you to apply if you meet these requirements and are ready to contribute to a dynamic work environment!