Project Management Manager

About the Role

Amazon Ultra Fast Grocery (UFG) operations is seeking an Operations Executive to join a newly formed organization focused on designing and launching innovative business models across the AMET region. This role is integral to redefining fast delivery services, building and operating new customer-facing services, and managing third-party store operations. The position involves ensuring Amazon's policies, including attendance tracking, are implemented fairly and consistently, while actively motivating, coaching, and providing feedback to associates to achieve and exceed performance expectations in productivity, quality, and safety.

This role offers an opportunity to contribute to Amazon's mission of being the world's most customer-centric company. It provides a chance to innovate and enable people to discover new worlds.

Key Responsibilities

• Manage end-to-end UTR (Under the Roof) operations on a daily basis for either one large site or a combination of smaller sites, including supervising store operations.
• Ensure customer-facing metrics are met while maintaining operational and quality targets, and upholding the safety and morale of the team.
• Drive performance management of team members, including preparing and implementing training and development plans for pickers.
• Collaborate closely with merchant stakeholders to continuously improve operational processes and achieve sustained performance improvements.
• Conduct daily 4M/5S and Safety GEMBA audits for the stores.
• Act as a stand-in for the Area Manager when required.

Qualifications and Requirements

• A Bachelor's degree holder.
• Experience in a customer-facing environment, warehousing, logistics, or manufacturing.
• Strong communication skills, both written and verbal.
• Proficiency in MS Excel.
• Ability to travel to different stores within KSA.

Required Skills and Attributes

• Strong communication (written and verbal).
• Proficiency in MS Excel.
• Performance management.
• Training and development.
• Process improvement.
• GEMBA audits.
• People management.
• Analytical skills.
• Problem-solving skills.
• Knowledge of Lean, Six Sigma, and Kaizen methodologies (highly advantageous).
• Knowledge of SQL (advantageous).
• Self-motivation with the ability to motivate associates and team members.
• Strong execution skills and an action-oriented attitude.
• Resourcefulness in finding solutions with limited resources.
• Ability to work effectively under pressure and in ambiguous situations.

Work Environment and Experience

This is a full-time position based in Dammam, Saudi Arabia. The role requires 0-1 years of experience. Preference will be given to candidates with 1-3 years of experience in managing a process and people as a lead.

About the Role

UR SUPPORT is seeking a creative and talented English Copywriter to join our team. This full-time, on-site position is based at our client's office in Dammam, Saudi Arabia. The successful candidate will be instrumental in developing compelling and creative copy for integrated marketing campaigns across a variety of platforms, ensuring brand consistency and campaign effectiveness. This role requires a strong understanding of brand messaging and the ability to craft engaging narratives that resonate with target audiences. You will collaborate closely with cross-functional teams to bring campaign concepts to life and adapt content for diverse media channels.

Key Responsibilities

• Write clear, engaging, and creative copy for advertising campaigns, social media content, digital assets, and other marketing materials.
• Collaborate effectively with creative, design, and account management teams to conceptualize and develop integrated marketing campaigns.
• Ensure all written content strictly adheres to the established brand tone, key messaging guidelines, and specific campaign objectives.
• Adapt and tailor copy for a range of platforms, including digital channels, social media networks, and print publications.
• Actively support the development of innovative campaign ideas, memorable taglines, and persuasive storytelling concepts.

Qualifications and Requirements

• Possess 3 to 6 years of professional experience as a Copywriter, preferably within a multinational advertising or creative agency setting.
• Demonstrate exceptional English writing proficiency and strong storytelling abilities.
• Have proven experience working on integrated marketing or advertising campaigns from conception to execution.
• Exhibit the ability to work collaboratively and productively within a fast-paced agency environment.
• Be willing and able to work on-site at the client's office located in Dammam.

Required Skills

• Copywriting
• Storytelling
• Brand Messaging
• Marketing Campaigns
• Collaboration

Work Environment and Details

This is a full-time, on-site position. The role is based at the client's office in Dammam, Eastern Province, Saudi Arabia. The company is UR SUPPORT, and the job title is English Copywriter.

About the Role

Osan®, a Saudi eyewear brand known for its blend of fashion and functionality, is seeking an Optician to join its team. The company's ethos, "Look at the sun right in the eye," reflects its commitment to providing high-quality eyewear that offers both style and protection. This full-time, on-site position offers an opportunity for an individual passionate about eyewear and customer care to contribute to a brand recognized for innovation, elegance, and customer experience.

As an Optician at Osan®, you will be responsible for assisting customers, conducting eye examinations, and ensuring a high standard of service. Your role will involve helping clients choose eyewear that meets their needs and preferences, performing adjustments, and addressing customer concerns professionally. A strong understanding of optics and a commitment to Osan®'s standards of excellence are essential for this position.

Key Responsibilities

• Assist customers in selecting eyewear that best suits their individual needs and preferences.
• Conduct basic eye examinations to assess vision requirements.
• Provide exceptional customer service, ensuring a positive and satisfying experience for all clients.
• Address customer questions and concerns promptly and effectively.
• Perform eyewear adjustments to ensure optimal fit and comfort.
• Contribute to creating an excellent overall shopping experience for customers.
• Maintain up-to-date product knowledge to effectively advise customers.
• Uphold high levels of professionalism in all customer interactions.

Qualifications and Requirements

• Must be a Saudi national.
• Possess knowledge of optics and a strong understanding of optometry principles.
• Proficiency in conducting eye exams.
• Skilled in assisting customers with eyewear selection.
• Demonstrate excellent customer service skills with a focus on achieving customer satisfaction.
• Exhibit a keen attention to detail.
• Possess strong interpersonal communication skills.
• Ability to assist diverse groups of clients effectively.
• Prior experience in the optometry field or a related role is preferred.
• Fluency in both Arabic and English is considered an advantage.
• A diploma or certification in Optometry, Opticianry, or a related discipline is desirable.

Required Skills

• Optics
• Optometry Principles
• Eye Exams
• Eyewear Selection
• Customer Service
• Customer Satisfaction
• Attention to Detail
• Interpersonal Communication Skills
• Product Knowledge
• Professionalism

Work Environment and Location

This is a full-time, on-site position. The role is available in multiple locations across Saudi Arabia, including Riyadh, Dammam, Al-Ahsa, Jeddah, and Al Qassim.