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Contract TypeContract TypeFull-time
Workplace typeWorkplace typeOn-site
LocationLocationDammam
Join Our Team as a Telephone Operator!
At Dana Rayhaan by Rotana, we are dedicated to delivering exceptional service in the hospitality industry. We are currently seeking a professional and efficient Telephone Operator to manage all incoming and outgoing calls with a friendly approach.

Key Responsibilities:
  • Answer and direct incoming calls in a polite and friendly manner.
  • Use a multi-line phone system to manage a high volume of calls.
  • Provide accurate information to callers and assist them with their inquiries.
  • Take detailed messages and ensure they are relayed promptly.
  • Schedule appointments and maintain staff calendars.

Candidate Requirements:
  • Proven experience as a Telephone Operator or in a similar role.
  • Excellent communication skills with a pleasant phone manner.
  • Proficient in using a multi-line phone system.
  • Strong attention to detail and accuracy.
  • Able to work under pressure and efficiently handle a high volume of calls.

Required Skills:
  • Exceptional customer service skills.
  • Ability to remain calm under pressure.
  • Good listening and multitasking skills.
  • Professional demeanor and problem-solving abilities.
  • Familiarity with telephone systems and software.

Requirements

  • Requires 2-5 Years experience

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