Towing & Push Back Trainer📣 Job Ad

About the Role

Swissport, a global leader in aviation services, is seeking a dedicated Towing & Push Back Trainer to join our team in Dammam, Saudi Arabia. This role is essential for ensuring the safe and efficient training of staff involved in aircraft towing, pushback, and related airside operations. The position requires a combination of technical aviation knowledge, operational expertise, training capabilities, and a strong commitment to safety, aligning with Swissport's core values of showing care, doing the right things, and winning as a team.

Key Responsibilities

• Conduct all Towing training sessions for new and existing staff responsible for towing aircraft.
• Operate ground support equipment, including tow tractors, tow bars, and all related pushing equipment.
• Deliver Push-Back Training sessions safely and securely, adhering to airline customer specifications.
• Marshall aircraft during arrival and departure as required.
• Inspect ramp areas adjacent to gates and aircraft for debris and remove it when found.
• Report all equipment malfunctions to the appropriate supervisor or manager.
• Comply with all federal, state, municipal, airport authority, and carrier security requirements.
• Participate in the development and maintenance of a safe and healthy workplace.
• Report any occurrence immediately.
• Take reasonable care to ensure personal safety and health, as well as that of others.

Qualifications and Requirements

• Train-the-Trainer certification.
• Valid Towing qualification as a Towing certified Trainer.
• Previous ramp experience is considered an advantage.
• Valid driver's license.
• Must be able to work in inclement weather.
• Flexibility to work on various shifts, including days, evenings, nights, weekends, and holidays.
• Ability to lift heavy objects up to 70 pounds (32 kilograms).
• 3-5 years of experience in aircraft towing, pushback, ramp operations, or ground handling.
• Certified aircraft towing/pushback operator qualifications.
• Experience training or assessing operational staff.

Required Skills and Knowledge

• Extensive knowledge of aircraft towing and pushback procedures, including understanding of different aircraft types and towing limitations.
• Familiarity with tow tractors, towbars, towbarless equipment, and other ground support equipment (GSE).
• Knowledge of aircraft movement areas, taxiways, aprons, and stand operations.
• Ability to conduct pre-operational equipment inspections.
• Understanding of aircraft communication procedures during pushback operations.
• Knowledge of emergency response procedures during towing and pushback activities.
• Strong understanding of airside safety regulations, airport operating procedures, and standards.
• Familiarity with regulations from organizations such as ICAO, IATA, and local aviation authorities.
• Ability to identify operational hazards and implement risk controls.
• Understanding of Safety Management Systems (SMS) and human factors/error prevention techniques.
• Ability to develop and deliver effective classroom and practical training, including preparing training materials and lesson plans.
• Strong presentation and facilitation skills, with the ability to assess trainee competency through practical evaluations.
• Coaching and mentoring abilities, with experience conducting refresher and recurrent training programs.
• Clear verbal communication skills, particularly in safety-critical environments, and the ability to explain complex operational procedures simply.
• Report writing and documentation skills, with the ability to provide constructive feedback to trainees.
• Good interpersonal skills for effective collaboration with multicultural teams.
• Supervisory experience in ground operations.
• Ability to enforce safety standards and operational compliance.
• Strong decision-making capabilities under operational pressure.
• Conflict resolution and team management skills.
• Proficiency in planning and organizing training schedules.
• Experience in maintaining training records and competency assessments.
• Ability to conduct audits and compliance checks.
• Familiarity with Standard Operating Procedures (SOPs).
• Ability to investigate incidents and recommend corrective actions.
• Good communication skills in English; Arabic language skills are an advantage.
• Excellent Health & Safety awareness.

Work Location and Details

This is a full-time position based in Dammam, Eastern Province, Saudi Arabia.