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Contract TypeContract TypeFull-time
Workplace typeWorkplace typeOn-site
LocationLocationJeddah

About the Role

Delta Hotels and Resorts is seeking a Marketing Coordinator to join its team in Jeddah, Makkah, Saudi Arabia. This full-time, non-management position is suitable for individuals with 0-1 years of experience. The role focuses on promoting brand awareness, enhancing guest experiences, driving revenue, and fostering guest loyalty within the Marriott framework.

Key Responsibilities

  • Promote brand image awareness internally and externally.
  • Utilize sales techniques to maximize revenue while maintaining existing guest loyalty.
  • Identify opportunities to up-sell to customers and sell enhancements to improve the guest or event experience.
  • Encourage guests or callers to purchase or schedule preview package sales/tours.
  • Explain details and requirements for attending a sales presentation to potential owners.
  • Verify that individuals meet eligibility requirements for preview package sales/tours before scheduling a tour for a Marriott Vacation Club property.
  • Determine and provide complimentaries to guests as gifts for their patronage, such as rewards points or show tickets.
  • Answer guest questions about property facilities and services.
  • Receive, record, and relay messages accurately, completely, and legibly.
  • Follow all company policies and procedures.
  • Ensure uniform and personal appearance are clean and professional.
  • Maintain the confidentiality of proprietary information and protect company assets.
  • Welcome and acknowledge all guests according to company standards.
  • Anticipate and address guests' service needs.
  • Thank guests with genuine appreciation.
  • Speak with others using clear and professional language.
  • Prepare and review written documents accurately and completely.
  • Answer telephones using appropriate etiquette.
  • Develop and maintain positive working relationships with others.
  • Support the team to reach common goals.
  • Listen and respond appropriately to the concerns of other employees.
  • Comply with quality assurance expectations and standards.
  • Perform other reasonable job duties as requested by Supervisors.

Qualifications and Requirements

  • High school diploma or GED equivalent.
  • No related work experience required.
  • No supervisory experience required.
  • No specific licenses or certifications are required.

Required Skills

  • Proficiency in sales techniques and up-selling.
  • Ability to foster and maintain guest loyalty.
  • Strong professionalism and a commitment to confidentiality.
  • Excellent customer service and communication skills.
  • Demonstrated ability to work effectively as part of a team.

Work Environment and Details

This is a full-time, non-management position located at 3243 Al Salam Street, Jeddah, Saudi Arabia, 23613. The role requires the ability to move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance, and to stand, sit, or walk for an extended period of time. Marriott International is an equal opportunity employer committed to diversity, equity, and inclusion.


Requirements

  • No experience required

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