Customer Service Representative

We are seeking a motivated and results-driven Sales engineer to join our dynamic team and drive revenue growth. You will be responsible for building strong customer relationships, identifying sales opportunities, and closing deals to meet and exceed sales targets. If you are a persuasive communicator with a passion for sales, we encourage you to apply
.• Bachelor’s degree in Engineering (Mechanical, Electrical, Mechatronics, Automation Engineering, or a related field)• Minimum 3 years of experience in technical sales, robotics solutions, or industrial automation• Fluent in English, both written and spoken• Strong communication, presentation, and negotiation skills• Ability to prepare technical and commercial proposals and manage customer relationships• Knowledge of industrial robots, factory automation systems, and Industry technologies is preferred

About the Role

Abdul Latif Jameel (ALJ) is a diversified conglomerate with a significant presence across the Middle East, North Africa, and Turkey (MENAT) region. With over 75 years of commercial success, ALJ offers professional opportunities. The company fosters a culture of innovation, respect, pioneering spirit, and empowerment.

This position of Learning and Experience Senior General Manager (SGM) is responsible for designing, leading, and enhancing end-to-end learner experiences and digital learning ecosystems within HITCL. The role ensures high learner satisfaction, effective digital delivery, data-driven improvements, and operational excellence in learning coordination, aligning with HITCL's academic standards and strategic objectives.

Key Responsibilities

• Own the design, consistency, and continuous improvement of end-to-end learner experiences across all HITCL programs to ensure high satisfaction, engagement, and learning effectiveness.
• Oversee the design, implementation, and continuous improvement of engaging digital learning journeys, ensuring the reliability, scalability, and effective administration of LMS/LXP platforms and digital learning ecosystems.
• Establish and enforce instructional design and content standards, ensuring high-quality, innovative, and business-aligned digital learning content.
• Design, maintain, and govern HITCL learning KPIs, dashboards, and analytics frameworks to enable evidence-based decision-making and drive continuous improvement in learning effectiveness and utilization.
• Ensure efficient and well-coordinated execution of training programs through effective scheduling, logistics, and learner communication.
• Build, lead, and develop high-performing teams across content creation, digital solutions, analytics, and learning coordination functions.
• Design, monitor, and continuously improve end-to-end learner journeys across all HITCL programs.
• Establish learner experience standards to ensure consistency, engagement, and satisfaction across delivery modes.
• Ensure accuracy, timeliness, and consistency of learning data and reporting across systems.
• Oversee instructional design standards and methodologies for digital and blended learning programs.
• Leverage analytics insights to drive evidence-based decisions and continuous improvement in learning effectiveness and utilization.
• Ensure all digital learning content aligns with adult-learning principles, academic governance, and HITCL learning philosophy.
• Lead the Contents Creation Center in producing high-quality digital learning assets using AI, multimedia, and emerging technologies.
• Provide strategic oversight of LMS/LXP platforms and digital learning ecosystems to ensure reliability, scalability, and adoption.
• Oversee content libraries, version control, reusability standards, and support for production needs.
• Govern the administration, configuration, and continuous enhancement of digital learning platforms in line with delivery needs.
• Oversee training coordination activities, including scheduling, calendars, logistics, and learner communications.
• Ensure smooth, timely, and error-free execution of training programs in collaboration with schools and campus services.
• Evaluate digital learning tools and technologies, recommending enhancements that improve learning experience, efficiency, and scalability.

Qualifications and Requirements

• Bachelor's degree in Education, Technology, Business, or a related discipline.
• Master's degree in the same disciplines is preferred.
• 12–15 years of experience in learning experience design, digital learning, or corporate education.
• Minimum 5 years in a senior leadership role managing enterprise learning platforms or learning enablement functions.
• Instructional Design certification (*, ATD or equivalent) is preferred.

Required Skills

• Learning Experience & Journey Design
• Instructional Design
• Digital Learning Platforms (LMS/LXP) Management
• Learning Analytics
• Team Leadership & Coaching

Work Environment and Location

This is a full-time position based in Jeddah, Makkah, Saudi Arabia.

About the Role

Effat College of Engineering, within its Electrical and Computer Engineering Department, is seeking a full-time faculty member at the Assistant or Associate Professor level specializing in Electrical Engineering. This research-focused position is intended for mid-to-senior level professionals dedicated to delivering world-class education and an exceptional student experience, in alignment with the college's core values and standards. The successful candidate will play a key role in advancing the department's academic and research objectives, contributing to its reputation for excellence within Saudi Arabia's higher education sector.

Key Responsibilities

• Teaching undergraduate courses and developing new graduate-level courses.
• Conducting and publishing high-quality research, with an emphasis on interdisciplinary research.
• Actively contributing to the formulation and implementation of school and faculty policies and practices.
• Designing and planning academic courses and degree programs.
• Assessing and continuously enhancing the quality of courses offered.
• Providing comprehensive support and guidance to students.
• Actively participating in student advisement activities.
• Representing the institution effectively on various committees and within relevant groups.
• Managing and mentoring junior colleagues.
• Performing other position-related duties as requested by the department or college.

Qualifications and Requirements

• Possession of *, *, and ** degrees in Electrical Engineering.
• Excellent command of the English language, both written and spoken.
• Demonstrated familiarity with technology-infused academic environments.
• A strong research interest and proven experience in the areas of Power Engineering, Controls Engineering, Robotics, or Communications Engineering.
• The ability to develop and secure funded research programs.

Required Skills

• Expertise in Electrical Engineering principles.
• Proficiency in conducting and publishing research, including interdisciplinary research.
• Experience in teaching at the undergraduate level and developing graduate courses.
• Skills in course design, program design, and course quality assessment.
• Strong capabilities in student support and advisement.
• Experience in committee participation and mentoring colleagues.
• Specialized knowledge in Power Engineering, Controls Engineering, Robotics, or Communications Engineering.
• Proven ability to develop and manage funded research programs.
• Excellent English language proficiency.
• Adaptability and experience within technology-infused academic environments.

Work Context

This is a full-time faculty position at Effat University, located in Saudi Arabia. The role requires approximately 5-10 years of experience. The university is committed to fostering an environment of academic excellence and innovation.