Export Specialist📣 Job Ad

About the Export Specialist Role

Saudia Dairy & Foodstuff Company (SADAFCO) is seeking an Export Specialist to support the growth and development of its export business across assigned markets. This full-time position, based in Makkah (Jeddah, Makkah), requires 2-5 years of relevant experience. The role focuses on managing distributor and customer relationships, coordinating export sales activities, and ensuring the smooth execution of commercial and operational processes in alignment with company policies and business objectives.

Key Responsibilities

• Support the achievement of export sales targets by managing existing customers and identifying new business opportunities.
• Assist in developing growth plans for existing distributors and support market expansion initiatives in new export territories.
• Coordinate with distributors and customers to ensure timely execution of business plans, promotions, and sales activities.
• Contribute to the preparation of sales forecasts and demand plans for assigned export markets.
• Maintain strong working relationships with distributors, importers, and customers to ensure high service levels and satisfaction.
• Handle customer inquiries, commercial follow-ups, and operational issues in coordination with internal departments.
• Monitor distributor performance and market activities, providing feedback and market insights to management.
• Support the implementation of corrective actions for customer or market-related challenges.
• Coordinate with Supply Chain, Logistics, and Manufacturing teams for product availability, shipment planning, and export order execution.
• Ensure export documentation and shipping processes are accurate and compliant with company policies and international trade requirements.
• Work with Quality and Supply Chain teams to minimize customer complaints, returns, and delivery issues.
• Coordinate internally to ensure products are shipped to correct markets in line with distribution policies.
• Coordinate with Finance to ensure compliance with credit terms, payment follow-up, and account reconciliation.
• Prepare and maintain accurate sales reports, shipment updates, forecast tracking, and market performance analysis.
• Monitor sales performance against targets and highlight risks and opportunities.
• Support participation in trade shows, exhibitions, and customer visits.
• Gather market intelligence on competitors, pricing, product trends, and customer needs.

Qualifications and Experience

• Bachelor's degree in Business Administration, Marketing, Commerce, or a related field.
• 2-5 years of relevant experience in Commercial, Export, or FMCG distribution.
• Experience in export operations, distributor management, and international trade practices.
• Proficiency in MS Office applications.
• Fluent in English and Arabic.

Required Competencies

• Strong strategic, commercial, and analytical mindset.
• Effective cross-functional collaboration and stakeholder management skills.
• Strong negotiation, communication, and presentation skills.
• Proficiency in MS Office and digital reporting tools.
• Good understanding of export markets and international trade practices.
• Agile, proactive, and able to manage multiple priorities under pressure.
• High level of integrity, accountability, and compliance awareness.
• Customer-focused with strong relationship management skills.

Work Location and Type

This is a full-time position located in the Makkah region, specifically in Jeddah and Makkah cities.