Hotel Front Office Waitress📣 Job Ad

Position Overview

Al Khozama Hotel & Residences KAUST is seeking a Hotel Front Office Waitress for a full-time, on-site position based in Jeddah. This role is central to ensuring a welcoming and seamless guest experience from arrival to departure, providing attentive service in both lobby and dining areas.

About Al Khozama Hotel & Residences KAUST

Situated within King Abdullah University of Science and Technology (KAUST) in Thuwal, Jeddah, Al Khozama Hotel & Residences KAUST offers convenient access to the university, health centers, and nearby residential areas. The property provides diverse accommodation options, dining venues, recreational amenities, and business facilities, all designed to meet international hospitality standards with professional service and high hygiene. Guests can enjoy quality international cuisine across various restaurants, supported by a dedicated 5-star conference and banquet team, alongside a fully equipped gym and a female-only spa.

Key Responsibilities

The Hotel Front Office Waitress will perform a range of duties to support guest satisfaction, including:

• Taking food and beverage orders from guests.
• Serving meals and refreshments in guest service areas.
• Coordinating effectively with the kitchen and front office teams.
• Maintaining cleanliness and presentation standards in all guest service areas.
• Assisting guests with inquiries and providing information.
• Supporting check-in and check-out processes as required.
• Handling special requests or complaints in a professional manner.
• Adhering to all safety, hygiene, and hotel service standards.
• Contributing to fostering a warm, efficient, and guest-centered environment.

Required Experience

Candidates for this position should possess 0-1 years of relevant experience in a similar role within the hospitality sector.

Work Setting and Location

This is an on-site, full-time role located at Al Khozama Hotel & Residences KAUST in Jeddah. The property is situated within the King Abdullah University of Science and Technology in Thuwal, Makkah region, offering a dynamic environment for professional growth.

Commitment to Service Excellence

The successful candidate will play a vital role in upholding the hotel's commitment to international hospitality standards, ensuring a consistently pleasant and professional experience for all guests from their arrival to their departure.