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About the Role

Kimberly-Clark is seeking a Key Account Manager E-Commerce to drive growth within its e-commerce channels across Saudi Arabia. This role focuses on building strong partnerships and maximizing business outcomes. The position is part of Kimberly-Clark's commitment to producing essential premium products that impact millions of lives globally.

Key Responsibilities

• Develop and maintain long-term strategic partnerships with key e-commerce accounts in Saudi Arabia, establishing Business Development Agreements (BDAs) and contracts to support mutual growth.
• Manage and guide a team of Sales Representatives and Merchandisers, ensuring alignment with company objectives, and report to the Head of Key Modern Trade.
• Maximize Kimberly-Clark's investments in BDAs through leadership and support of the field team, ensuring the effective implementation of all contracted elements.
• Collaborate with key customers to create comprehensive Joint Business Plans covering top-line and bottom-line goals, promotional strategies, new product launches, and in-store visibility initiatives.
• Conduct monthly performance reviews and ensure the achievement of net sales targets, Key Performance Indicators (KPIs), and market excellence metrics.
• Establish accurate, bottom-up sales forecasts for assigned key accounts by brand/SKU and track monthly results to maintain forecast precision.
• Ensure net sales and KPI targets are met, with a focus on distribution, market share, product listings, price indexing, and market execution.
• Oversee payment collections from assigned accounts to enhance the cash conversion cycle.
• Improve the market performance of Kimberly-Clark brands through enhanced product availability, visibility, and competitive pricing strategies.

Qualifications and Requirements

• Proven experience in Key Account Management, preferably within the Fast-Moving Consumer Goods (FMCG) or similar industries.
• A strong track record in relationship-building, contract negotiation, and team leadership.
• Ability to create and execute effective business plans with clear performance targets.
• A results-oriented mindset with strong analytical skills for tracking KPIs and sales forecasts.
• Excellent communication and interpersonal skills for effective cross-functional collaboration.
• Experience required: 5-10 years.

Required Skills

• Key Account Management
• Relationship Building
• Contract Negotiation
• Team Leadership
• Business Planning
• Performance Management
• Sales Forecasting
• Analytical Skills
• Communication Skills
• Interpersonal Skills

Work Environment and Location

This is a full-time position. The primary work location is the Jeddah Sales Office in Jiddah, Makkah, Saudi Arabia, with additional presence in Makkah. Kimberly-Clark offers a hybrid working model, balancing remote work with intentional in-person collaboration.

About the Role

Pfizer is seeking a Health Representative IM to join its team in Jeddah, Makkah, Saudi Arabia. This full-time, on-premise role is focused on driving Pfizer's growth within a designated territory through sales and promotional activities. The position offers an opportunity for individuals with 0-1 years of experience to begin a career in pharmaceutical sales with a global healthcare company.

Key Responsibilities

• Visit physicians, including Key Opinion Leaders (KOLs) and selected physicians, to promote Pfizer products and build professional relationships.
• Distribute product samples and marketing literature to healthcare professionals.
• Provide approved information on Pfizer products, including medical usage, dosage, and potential side effects.
• Accurately report visits and activities using designated platforms.
• Build and maintain relationships with target customers to enhance territory knowledge, gain product endorsement, and generate sales.
• Capture and share customer knowledge with colleagues through electronic customer management systems.
• Segment and target high-potential customers within the assigned territory.
• Provide feedback to sales management on customer requests, promotional responses, product access, and competitive activities.
• Analyze the local market situation to develop and implement a territory action plan that achieves business objectives.
• Develop and execute a comprehensive territory business plan and prepare a Plan of Action (POA).
• Present reports as recommended by the HR Manager and in response to market needs.
• Plan and organize value-added programs for healthcare professionals.
• Organize Audio-Visual (AV) and Patient Health Management (PHM) activities.
• Provide feedback to the team, Head Office, and management regarding competitor activity or local issues.
• Attend sales meetings, general meetings, and cycle meetings.
• Capture and feedback market intelligence to relevant stakeholders.
• Liaise with territory team members to share information, motivate, and support colleagues.
• Ensure territory and administrative systems and processes are maintained and updated.
• Timely update of records and systems.
• Produce reports as requested by the HR Manager.
• Understand and adhere to Standard Operating Procedures (SOPs).
• Implement and update personal development plans for growth within the role.
• Actively seek feedback to support professional development.
• Develop, own, and implement an Individual Development Plan (IDP).
• Undertake additional assignments as agreed with the line manager.

Qualifications and Requirements

• Bachelor's degree in Pharmacy.
• Valid professional classification and license from the Saudi Commission for Health Specialties (SCFHS) as a Licensed Pharmacist.
• Good command of the English language, including speaking, writing, listening, and pronunciation.
• Excellent knowledge of promoted products.
• Knowledge of relevant therapeutic areas and competitors.
• Basic computer proficiency, including experience with Excel, PowerPoint, Word, and Outlook.

Required Skills

• Sales
• Promotion
• Customer Relations
• Territory Planning
• Territory Management
• Market Intelligence
• Teamwork
• Administrative Systems
• Self-Development
• Microsoft Excel
• Microsoft PowerPoint
• Microsoft Word
• Microsoft Outlook
• Effective Selling
• Presentation Skills

Work Environment

This is a full-time, on-premise role based in Jeddah, Makkah, Saudi Arabia. The position requires the representative to manage a designated territory within this region.

About the Role

Sanofi is seeking a Customer Experience Specialist to join its General Medicines team. This full-time position, based in Saudi Arabia, will focus on enhancing customer satisfaction and sales performance within the pharmaceutical sector. The role involves ensuring compliance and identifying strategies to improve the customer journey.

As part of Sanofi's commitment to advancing healthcare delivery for chronic and specialty conditions, this role contributes to outcomes in areas such as diabetes, transplant, and immunology. The position is within an R&D-driven, AI-powered biopharma company focused on scientific innovation to improve lives.

Key Responsibilities

• Execute the Customer Journey & Experience strategy within the assigned area to ensure alignment with business unit objectives and deliver exceptional customer experiences.
• Act as the primary point of contact for product information and brand messaging, engaging healthcare professionals through both physical and virtual meetings across multiple channels.
• Develop dynamic customer profiles and segmentation based on digital habits and preferences, coordinating with Customer Support Leaders to create tailored engagement plans for key prescribers.
• Orchestrate hybrid and omnichannel campaigns, utilizing digital tools to enhance customer engagement and achieve sales targets.
• Implement and monitor individual customer journeys in collaboration with cross-functional teams, Centers of Excellence, and headquarters to drive continuous improvement.
• Maintain territory coverage plans and ensure customer information systems are up to date in compliance with Sanofi procedures.
• Support knowledge transfer to new team members regarding product knowledge, medical information, and territory management.

Qualifications and Requirements

• A Bachelor's degree in Pharmacy is required.
• Proven experience in customer-facing roles within pharmaceutical or healthcare settings, demonstrating the ability to drive sales performance and customer satisfaction.
• Experience within the Saudi Arabian job market is essential.
• 5-10 years of relevant experience is required.

Required Skills

• Expertise in Customer Journey & Experience strategy, product information, and brand messaging.
• Proficiency in building customer profiles, segmentation, understanding digital habits and preferences, and developing engagement plans.
• Experience with hybrid and omnichannel campaigns and leveraging digital tools to enhance customer engagement and achieve sales targets.
• Ability to implement and monitor customer journeys in collaboration with cross-functional teams.
• Skills in maintaining territory coverage plans and customer information systems.
• Strong product knowledge and medical information capabilities.
• Proficiency in territory management.
• Advanced digital and analytical capabilities, with the ability to translate data insights into actionable strategies.
• Experience with CRM systems and digital engagement platforms.
• Exceptional influencing and communication skills.
• Strong teamwork and an agile mindset.
• Demonstrated learning agility and growth orientation.

Work Location and Environment

This is a full-time position. The primary work location is Jiddah, Makkah, Saudi Arabia, with potential travel or coverage across Jeddah, Makkah, and Riyadh. Sanofi fosters a collaborative culture and offers opportunities for career development across functions and regions, supporting personal and professional well-being through inclusive, flexible workplaces. The company champions diversity, equity, and inclusion.