Public Relations Specialist📣 Job Ad

Join Kiswa as a Public Relations Specialist!
We are seeking a passionate and results-oriented Public Relations Specialist to join our team in Jeddah. The successful candidate will be responsible for developing and implementing effective public relations strategies that enhance the brand image and build positive relationships with the media and the public.

About the Role:
The candidate will be tasked with the strategic promotion of our organization and achieving its objectives through innovative public relations initiatives.

Responsibilities:

• Develop and implement public relations strategies to promote the organization and achieve its goals.
• Organize and manage events, press conferences, and exhibitions to highlight the company and its services.
• Build strong relationships with media representatives, influencers, and industry stakeholders.
• Handle media inquiries and provide timely responses to ensure positive coverage of the organization.
• Monitor media coverage and public impressions to contribute to the development of future public relations strategies.
• Collaborate with internal teams to ensure consistent messaging across all communication platforms.
• Evaluate the effectiveness of media campaigns and report results to upper management.
• Utilize social media platforms to engage with the public and promote company initiatives.
• Assist in communication efforts during crises to protect the organization's reputation.
• Stay updated on industry trends and best practices to continuously improve public relations strategies.

Qualifications:

• Saudi nationality, with a good understanding of the local media landscape and cultural nuances.
• Previous experience in public relations or a related field, with a proven track record in managing media initiatives.
• Excellent communication skills (verbal and written) with the ability to influence and engage diverse audiences.
• Strong organizational skills and the ability to manage multiple projects while meeting deadlines.
• Proficiency in Microsoft Office (Word, Excel, PowerPoint), and the ability to use digital communication tools.
• A team player with a proactive attitude and self-motivation.
• Strong public speaking skills and the ability to represent the organization confidently in events and media.
• A degree in communication, public relations, marketing, or a related field is preferred.
• Leadership skills with the ability to motivate and inspire team members.
• Ability to handle pressure and manage challenging situations effectively.

Required Skills:

• Event Management: The ability to efficiently organize and execute public events, ensuring smooth coordination and impressive presentations that attract the audience.
• Media Relations: Skills in building and enhancing relationships with journalists and media to ensure positive coverage and increase the brand's media visibility.
• Content Development: Strong skills in writing press releases, articles, and promotional content that align with brand messages and identity.
• Communication Skills: Excellent verbal and written communication abilities, essential for effective interaction with stakeholders and media.
• Analytical Skills: The capacity to assess the impact of public relations initiatives through monitoring media coverage and analyzing public impressions to inform data-driven decisions.

Researching and selecting suitable bloggers according to the target category and the nature of the campaigns. Communicating with bloggers and arranging agreements and collaboration terms. Sending products and samples and organizing shooting and publishing schedules. Following up on content implementation and ensuring its compliance with campaign conditions and visual identity. Documenting all agreements, published content, and reports related to the campaigns. Contributing to developing campaign ideas for bloggers and influencers. Organizing publishing schedules and distributing content at appropriate intervals. Coordinating between the blogger and the marketing design team to meet campaign requirements. Ensuring the correct use of links, promotional codes, and hashtags related to the campaign. Preparing clear performance reports for management that include campaign results and improvement recommendations. Archiving content, videos, and images related to the campaigns in an organized manner. Building ongoing professional relationships with bloggers and influencers to ensure long-term collaboration. Attending events or photo sessions when needed to ensure quality execution. Following trends in content and influencers and providing proposals to management. Proficiently using Office programs.

Join the International Water Distribution Co. (Tawzea) as a Customer Services Regional Manager!

TAWZEA is a leader in the management of industrial cities and the operation of water facilities in Saudi Arabia. We are dedicated to enhancing the customer experience in our water services.

Responsibilities:

• Assist with budget preparation for the Customer Service department and manage the assigned budget.
• Draft, implement, and execute policies to facilitate quality customer service.
• Monitor performance metrics and prepare monthly reports on team performance.
• Analyze customer complaints trends and summarize impact on customer experience.
• Oversee training and performance evaluations for team members.
• Identify and recommend updates to customer service procedures.
• Manage daily workflow of the customer service team.

Requirements:

• Minimum of 10 years of experience, including 5 years in management within the water sector.
• Extensive knowledge of customer service procedures and principles.
• Excellent leadership and interpersonal skills.
• Strong analytical and problem-solving skills.
• Outstanding written and verbal communication skills.
• Good command of English, written and spoken.
• Proficiency in Microsoft Office and customer service software.