Specialist - Operations Performance📣 Job Ad

About the Role

Salt is seeking an experienced Solution Architect specializing in Informatica BDM & PowerExchange to join a global leader in IT services, consulting, and business solutions. This full-time position is based in Jeddah, Makkah, Saudi Arabia, and candidates who are immediately available are preferred. The role involves designing and implementing robust data integration and migration solutions for complex, large-scale projects. This is a critical role requiring extensive experience in data architecture, big data technologies, and the Informatica suite of products. The successful candidate will be instrumental in driving data modernization initiatives and ensuring the performance, scalability, and governance of data platforms.

Key Responsibilities

• Design and implement Informatica-based ETL/ELT and Change Data Capture (CDC) architectures.
• Lead PowerExchange-based ingestion and data migration initiatives.
• Build scalable batch and near real-time data pipelines.
• Drive migration remediation, reconciliation, and data quality activities.
• Optimize platform performance and ensure data governance compliance.
• Collaborate with business, architecture, and reporting teams to deliver end-to-end data solutions.
• Produce comprehensive architecture, design, and source-to-target mapping documentation.

Required Qualifications

• A minimum of 10 years of overall IT experience is required.
• Proven experience delivering large-scale data migration and modernization programs.
• Banking/BFSI experience is preferred.

Technical Skills and Expertise

• Informatica & Data Integration: Strong expertise in Informatica Data Engineering Integration (BDM/DEI), designing scalable ETL/ELT frameworks and reusable components, knowledge of Spark-based processing and pushdown optimization, and experience with batch and near real-time data ingestion.
• PowerExchange & CDC: Hands-on experience with Informatica PowerExchange and Change Data Capture (CDC), and designing real-time and incremental data ingestion from Oracle, PostgreSQL, and other RDBMS platforms.
• Data Lakehouse & Big Data: Strong understanding of Data Lakehouse architectures and Medallion (Bronze/Silver/Gold) design, experience with Spark, Hadoop, Hive, and large-scale data processing. Familiarity with Iceberg, Hudi, or Delta Lake is preferred.
• Data Architecture & Migration: Experience designing historical and incremental migration pipelines, ability to assess legacy environments and define migration, remediation, and optimization strategies, and strong data modeling knowledge (ODS, DWH, Dimensional Models).
• Governance & Performance: Experience with data quality, lineage, security, and governance frameworks, and expertise in performance tuning, partitioning, and high-volume data processing.
• Leadership & Collaboration: Demonstrated experience in Solution Architecture or Technical Leadership roles, strong communication and collaboration skills.

Work Location and Availability

This is a full-time position located in Jeddah, Makkah, Saudi Arabia. Candidates who are immediately available are preferred for this role.

About the Solutions Architect Role

AIQU is seeking an experienced Solutions Architect for a 1-year contract position to support one of its clients. This role is essential for designing and implementing technical solutions within the retail sector, with a specific focus on Oracle Retail systems. The position requires a strong architectural background and extensive experience in Oracle Retail, Point of Sale (POS), and Supply Chain solutions.

Role Context and Responsibilities

This outsourced contract role is based in Jeddah, Kingdom of Saudi Arabia. The Solutions Architect will be responsible for architecting, designing, and implementing solutions utilizing Oracle Retail, POS, SIM, and SIOCS platforms. This includes developing and overseeing the architecture for Oracle XStore POS, its extensions, and XStore Office, as well as managing the architecture and services for Oracle SIM and SIOCS. A key aspect of the role involves defining and managing the architecture and usage of Oracle Retail Data Store (RDS) and providing architectural guidance for SIM to SIOCS upgrades. The role also demands expertise in designing and implementing integrations using the Spring Framework, REST/SOAP services, Webhooks, and table/database-based methods. Ensuring compatibility with handheld devices and printers, integrating with Identity Management systems, and contributing to CI/CD pipelines using tools like Jenkins and Git are also critical responsibilities. Effective stakeholder management and adherence to SI governance standards are paramount.

Key Responsibilities in Detail

• Architect, design, and implement solutions leveraging Oracle Retail, POS, SIM, and SIOCS platforms.
• Develop and oversee the architecture of Oracle XStore POS, including extensions and XStore Office.
• Design and manage the architecture and services for Oracle SIM and SIOCS.
• Define and manage the architecture and usage of Oracle Retail Data Store (RDS).
• Provide architectural guidance and considerations for SIM to SIOCS upgrades.
• Design and implement integrations using Spring Framework for services and other applications.
• Develop and manage integration architectures utilizing REST/SOAP services, Webhooks, and table/database-based methods.
• Architect and oversee POS integrations, including payments, loyalty programs, and pricing systems.
• Ensure solutions are compatible with handheld devices and printers.
• Integrate solutions with Identity Management systems.
• Contribute to and manage CI/CD pipelines and concepts using tools like Jenkins and Git.
• Effectively manage stakeholders and ensure strong SI governance.

Required Qualifications and Experience

Candidates must possess a minimum of 10 years of experience specifically with Oracle Retail, POS, SIM, and SIOCS. Additionally, a minimum of 5 years of experience working as a Solution or Technical Architect is required. Demonstrated experience with Oracle XStore POS, including its architecture, extensions, and XStore Office, is essential. Proven experience with the architecture and services of Oracle SIM and SIOCS, as well as experience with the architecture and usage of Oracle Retail Data Store (RDS), is necessary. Understanding and experience with SIM to SIOCS upgrade considerations are also required. Proficiency in Spring Framework for developing services and integrations, and experience designing and implementing solutions using REST/SOAP services, Webhooks, and table/DB-based integration architectures are critical. Experience with POS integrations, including payments, loyalty, and pricing, is expected. Strong SQL skills with Oracle Database, basic Linux administration knowledge, and experience with APEX are also required. Familiarity with handheld devices and printers in a retail context, experience with integration to Identity Management systems, and knowledge of CI/CD concepts and tools such as Jenkins and Git are necessary. Strong experience in stakeholder management and SI governance is a key requirement.

Technical Skills and Expertise

• Oracle Retail
• Point of Sale (POS) Systems
• Oracle SIM (Supply Chain Management)
• Oracle SIOCS (Order Management)
• Solution Architecture
• Technical Architecture
• Oracle XStore POS
• XStore Office
• Oracle SIM / SIOCS Architecture
• Oracle Retail Data Store (RDS) Architecture
• SIM to SIOCS Upgrade Considerations
• Spring Framework
• REST Services
• SOAP Services
• Webhooks
• Table / DB Based Integration Architecture
• POS Integrations (Payments, Loyalty, Pricing)
• SQL (Oracle DB)
• Linux Basics
• APEX
• Handheld Devices
• Printers
• Integration with Identity Management
• CI/CD Concepts
• Jenkins
• Git
• Stakeholder Management
• SI Governance

Contract Details and Location

This is a 1-year contract position. The role is outsourced and based in Jeddah, Makkah, Saudi Arabia. Candidates should be available for immediate commencement or have a notice period of no more than 1-2 weeks.

About the Role

The First Group Hospitality is seeking a Reservations Agent, specifically a Saudi National, to join their team in Jeddah, Makkah, Saudi Arabia. This role is essential for managing guest reservation inquiries, processing bookings, and delivering customer service to optimize room revenue and ensure guest satisfaction. As a primary point of contact for potential guests, the Reservations Agent will accurately record all reservations while promoting the resort's facilities, services, and special offers. The First Group Hospitality is a Dubai-headquartered hospitality management company with extensive experience in hotel operations, asset management, and F&B strategy, known for its tailored solutions to enhance efficiency and revenue.

This position is based in Jeddah, within the Silver Sands Beach community. The Reservations Agent will play a key role in upholding the service standards at this location.

Key Responsibilities

• Handle incoming reservation requests via phone, email, the resort's website, and online travel agents (OTAs).
• Process room reservations accurately and efficiently within the Property Management System (PMS).
• Provide guests with comprehensive information regarding room types, rates, packages, resort facilities, and local attractions.
• Upsell room categories, packages, dining experiences, and resort activities to maximize revenue.
• Monitor room availability and suggest suitable alternatives when requested accommodations are unavailable.
• Maintain precise guest profiles and reservation records.
• Process reservation modifications, cancellations, and special guest requests in accordance with resort policies.
• Collaborate with Front Office, Housekeeping, Sales, and other relevant departments to meet guest requirements.
• Respond promptly and professionally to all guest inquiries and address complaints.
• Ensure strict adherence to resort reservation procedures and rate policies.
• Assist in the preparation of reservation reports and occupancy forecasts.
• Stay updated on current promotions, seasonal packages, and resort offerings.

Qualifications and Requirements

• Previous experience in reservations, front office operations, customer service, or the hospitality industry is preferred.
• Familiarity with hotel reservation systems and Property Management Systems (PMS) such as Opera, Fidelio, or similar platforms is advantageous.
• Excellent verbal and written communication skills are essential.
• Strong customer service and sales skills are required.
• Ability to perform effectively under pressure and manage multiple tasks simultaneously.
• Good organizational skills and attention to detail are necessary.
• Proficiency in Microsoft Office applications is expected.
• Flexibility to work various shifts, including weekends and public holidays, is required.

Required Skills

• Reservations
• Front Office Operations
• Customer Service
• Hospitality Management
• Hotel Reservation Systems
• Property Management Systems (PMS)
• Opera
• Fidelio
• Verbal and Written Communication
• Sales Skills
• Organizational Skills
• Attention to Detail
• Microsoft Office Applications

Work Environment and Details

This full-time position is located in Jeddah, Makkah, Saudi Arabia. The role requires a Saudi National. Experience of 0-1 year in a relevant field is preferred.