Student Affairs & Activities Supervisor📣 Job Ad

About the Role

IHG Hotels & Resorts is seeking a Sales Coordinator to join the team at InterContinental Jeddah. This full-time position is an opportunity for individuals with 0-1 years of experience to begin a career in hospitality sales within Jeddah, Makkah, Saudi Arabia. As a Sales Coordinator, you will support the sales team, facilitate client interactions, and contribute to the hotel's sales operations. Your responsibilities will include administrative and coordination tasks that impact guest satisfaction and client relationships.

Key Responsibilities

• Respond to client inquiries and special requests, confirming details such as dates, times, and specific hotel room and meeting room requirements.
• Follow up with clients regularly to maintain accurate information and ensure their needs are met.
• Perform administrative duties, including typing proposals, letters, and contracts.
• Collect and update data in relevant databases and complete departmental monthly reports.
• Coordinate details with other departments for VIP amenities, special requests, or other service needs requiring special handling.
• May coordinate outside vendor service needs, such as floral displays and audio/visual equipment, and follow up to ensure set-up requirements meet client needs.
• Perform other assigned duties, which may include guest room and property tours, handling special guest requests, maintaining calendars, answering phones and routing calls, and handling mail and faxes.
• Resolve guest requests and/or complaints to their satisfaction, and inform the supervisor of any major problems, complaints, disturbances, or dissatisfied clients.
• Promote teamwork and quality service through daily communication and coordination with other departments.
• Participate in all community relations activities.

Qualifications and Experience

• 0-1 years of experience in a relevant field.

Required Skills

• Strong administrative and organizational skills.
• Excellent communication and interpersonal skills, both written and verbal.
• Ability to manage multiple tasks and prioritize effectively.
• Proficiency in data entry and database management.
• Customer service orientation with a focus on guest satisfaction.
• Teamwork and collaboration abilities.

Work Details

This is a full-time position based in Jeddah, Makkah, Saudi Arabia. The role is with IHG Hotels & Resorts.

Application Encouragement

If you do not meet every requirement but believe you would be a strong candidate for this role, we encourage you to apply.

About the Role

Delta Hotels and Resorts is seeking a motivated and customer-focused Event Executive to join our team in Jeddah, Makkah, Saudi Arabia. This full-time, non-management position is an excellent opportunity for individuals with 0-1 year of experience to begin their career in the hospitality and sales sector. The Event Executive will play a crucial role in supporting sales and marketing activities, ensuring smooth event operations, and contributing to a positive guest experience. The role is based in Jeddah and is not a remote position.

Key Responsibilities

• Regularly update the information board to inform employees of important events.
• Provide assistance and guidance to employees who may be struggling with their job duties, such as low package sales numbers.
• Assign lead calls or emails to Sales Executives based on a rotation system.
• Create spreadsheets to organize information related to Sales and Marketing activities, including mailing lists and tour details.
• Enter, retrieve, reconcile, and verify information within software systems used in the sales process.
• Contact appropriate individuals or departments as necessary to resolve guest calls, requests, or problems.
• Promote awareness of the brand image both internally and externally.
• Utilize sales techniques that maximize revenue while maintaining existing guest loyalty, including up-selling.
• Encourage guests or callers to purchase or schedule preview package sales/tours and answer questions about property facilities and services.
• Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, motivating, and coaching employees.
• Serve as a role model and the first point of contact for the Guarantee of Fair Treatment/Open Door Policy process.
• Report accidents, injuries, and unsafe work conditions to management.
• Follow all company policies and procedures, ensuring uniform and personal appearance are clean and professional, and protecting company assets.
• Anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation.
• Speak with others using clear and professional language, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette.
• Develop and maintain positive working relationships with others.
• Ensure adherence to quality expectations and standards, and identify, recommend, develop, and implement new ways to increase organizational quality.
• Read and visually verify information in a variety of formats.
• Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.
• Perform other reasonable job duties as requested by Supervisors.

Qualifications and Requirements

• High school diploma or GED equivalent.
• At least 1 year of related work experience.
• No supervisory experience required.
• No specific licenses or certifications are required for this role.

Required Skills

• Proficiency in sales techniques to maximize revenue and guest loyalty.
• Strong customer service skills to address guest needs and resolve issues.
• Effective communication skills, both verbal and written.
• Problem-solving abilities to handle guest requests and operational challenges.
• Teamwork skills to collaborate effectively with colleagues and management.

Work Environment and Schedule

This is a full-time, non-management position located at 3243 Al Salam Street, Jeddah, Saudi Arabia, 23613. The role is not remote. The position is within the Sales & Marketing job category.

Marriott International is dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

About the Role

Delta Hotels and Resorts is seeking a Marketing Coordinator to join its team in Jeddah, Makkah, Saudi Arabia. This full-time, non-management position is suitable for individuals with 0-1 years of experience. The role focuses on promoting brand awareness, enhancing guest experiences, driving revenue, and fostering guest loyalty within the Marriott framework.

Key Responsibilities

• Promote brand image awareness internally and externally.
• Utilize sales techniques to maximize revenue while maintaining existing guest loyalty.
• Identify opportunities to up-sell to customers and sell enhancements to improve the guest or event experience.
• Encourage guests or callers to purchase or schedule preview package sales/tours.
• Explain details and requirements for attending a sales presentation to potential owners.
• Verify that individuals meet eligibility requirements for preview package sales/tours before scheduling a tour for a Marriott Vacation Club property.
• Determine and provide complimentaries to guests as gifts for their patronage, such as rewards points or show tickets.
• Answer guest questions about property facilities and services.
• Receive, record, and relay messages accurately, completely, and legibly.
• Follow all company policies and procedures.
• Ensure uniform and personal appearance are clean and professional.
• Maintain the confidentiality of proprietary information and protect company assets.
• Welcome and acknowledge all guests according to company standards.
• Anticipate and address guests' service needs.
• Thank guests with genuine appreciation.
• Speak with others using clear and professional language.
• Prepare and review written documents accurately and completely.
• Answer telephones using appropriate etiquette.
• Develop and maintain positive working relationships with others.
• Support the team to reach common goals.
• Listen and respond appropriately to the concerns of other employees.
• Comply with quality assurance expectations and standards.
• Perform other reasonable job duties as requested by Supervisors.

Qualifications and Requirements

• High school diploma or GED equivalent.
• No related work experience required.
• No supervisory experience required.
• No specific licenses or certifications are required.

Required Skills

• Proficiency in sales techniques and up-selling.
• Ability to foster and maintain guest loyalty.
• Strong professionalism and a commitment to confidentiality.
• Excellent customer service and communication skills.
• Demonstrated ability to work effectively as part of a team.

Work Environment and Details

This is a full-time, non-management position located at 3243 Al Salam Street, Jeddah, Saudi Arabia, 23613. The role requires the ability to move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance, and to stand, sit, or walk for an extended period of time. Marriott International is an equal opportunity employer committed to diversity, equity, and inclusion.