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SalarySalarySR 4,500 / Month
Contract TypeContract TypeFull-time
Workplace typeWorkplace typeOn-site
LocationLocationMadinah
Join our team as a vehicle rental agent at Bin Hadi Car Rental Company!
We are looking for someone with effective communication skills and the ability to provide excellent service to customers. Your responsibilities will include:
  • Welcoming customers courteously and professionally upon their arrival at the rental center.
  • Understanding the customer's needs and suggesting the appropriate vehicle based on the type of use and budget.
  • Clearly explaining the rental terms and conditions, including insurance, additional fees, and fuel policy.
  • Accurately preparing rental contracts and verifying the accuracy of the data entered into the system.
  • Ensuring official documents like driver's licenses and national or residency IDs are in order.
  • Handing over the vehicle to the customer after inspecting it and ensuring its readiness.
  • Receiving the vehicle after the rental period and inspecting it for any damages or violations.
  • Collecting payments and issuing invoices.
  • Dealing with customer complaints and solving their issues professionally.
  • Coordinating with the maintenance department in case of malfunctions or needing periodic maintenance.
  • Following up on future reservations and ensuring the availability of the requested vehicles.
  • Updating the rental and vehicle database continuously.
  • Complying with the company's internal policies and procedures.
Requirements:
  • Bachelor's degree in Marketing.
  • 3 years of experience in the rental or sales field.
  • Advanced customer service and negotiation skills.
  • Fluency in Arabic and English.
Job Details: Working hours are morning/evening in Medina.

Requirements

  • Requires 2-5 Years experience

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