AsstMgr Sales

About the Role

Le Méridien Hotels & Resorts is seeking an Assistant Manager of Sales to join their team in Mecca, Makkah, Saudi Arabia. This full-time role focuses on supporting sales opportunities, ensuring efficient service delivery, and building long-term customer relationships to achieve sales objectives. The Assistant Manager will also be responsible for achieving personal sales goals.

Key Responsibilities

• Collaborate with off-property sales channels to ensure coordinated and complementary sales efforts.
• Build and strengthen relationships with existing and new customers through sales calls, entertainment, FAM trips, and trade shows.
• Develop community relationships to expand the customer base and identify new sales opportunities.
• Assist in managing relationships with key internal and external stakeholders.
• Provide accurate and timely turnover of business to Event Management.
• Participate in sales calls with the sales team to acquire new business and close deals.
• Support the operational aspects of booked business, including generating proposals, writing contracts, and customer correspondence.

Market Analysis and Revenue Maximization

• Identify new business opportunities to achieve personal and location revenue goals.
• Understand the overall market, including competitors' strengths and weaknesses, economic trends, and supply and demand, to inform sales strategies.
• Assist in securing the best opportunities for the location based on market conditions and needs.
• Gain an understanding of the location’s primary target customer and service expectations to offer tailored business solutions.

Customer Service Excellence

• Support the company’s service and relationship strategy to drive customer loyalty through service excellence.
• Service customers to grow account share.
• Execute and support the company’s customer service standards.
• Provide excellent customer service consistent with daily service basics.
• Set a positive example for guest relations.
• Interact with guests to obtain feedback on product quality and service levels.

Qualifications and Experience

• 0-1 year of relevant experience is required for this position.

Work Type

This is a full-time position. Salary information will be disclosed during the interview process.