Food and Beverage Services Manager📣 Job Ad

Join Fairmont the Red Sea as a Food & Beverage Manager!
We are looking for a passionate and dedicated individual to oversee the food and beverage operations at our luxurious resort. With a commitment to providing exceptional guest experiences, you will play a crucial role in maintaining high standards of service while maximizing profitability.

Your Responsibilities:

• Oversee daily operations of all food and beverage outlets, including restaurants and banqueting.
• Ensure smooth coordination between kitchen, service, and support departments.
• Maintain high service quality and hygiene standards.
• Analyze performance metrics to maximize profitability.
• Lead and mentor a multicultural team towards operational excellence.
• Conduct training focused on guest experience and service culture.
• Handle guest feedback effectively and ensure personalized service recovery.
• Collaborate with culinary and marketing teams for unique dining concepts.
• Manage departmental budgets and cost controls.
• Champion sustainable practices in line with environmental commitments.
• Other responsibilities as assigned by Management.

Your Qualifications:

• Bachelor’s Degree in Hospitality Management or related field.
• 5-7 years of experience in F&B management in luxury hotels or resorts.
• Strong leadership and communication skills.
• Experience in budgeting and financial management.
• Excellent command of English; Arabic is an asset.

About the Job
As the Food & Beverage Manager at Raffles The Red Sea, you will play a pivotal role in the success of our dining operations while ensuring impeccable service that reflects the luxury and charm of our brand. Reporting to the Cluster Director of Food & Beverage, you will oversee the daily operations of all food and beverage outlets, including restaurants, lounges, in-room dining, and banqueting. You will work closely with various departments to ensure that all operations are seamless and uphold our high standards of service.

Key Roles & Responsibilities

• Oversee daily operations of all F&B outlets.
• Ensure smooth coordination between kitchen, service, and support departments.
• Maintain high standards of service quality and hygiene.
• Analyze performance metrics to maximize profitability.
• Lead, mentor, and motivate a multicultural team.
• Conduct training programs focused on guest experience and service culture.
• Handle guest feedback effectively.
• Collaborate with culinary and marketing teams for unique dining experiences.
• Develop and manage departmental budgets and cost controls.
• Introduce innovative concepts aligned with sustainability practices.

Qualifications

• Bachelor’s Degree in Hospitality Management or related field.
• 5–7 years of experience in F&B management within luxury hotels or resorts.
• Strong leadership and communication skills.
• Financial acumen with experience in budgeting and cost control.
• Excellent command of English; Arabic and additional languages are a plus.

Join Hilton as a Food and Beverage Manager!
A Food and Beverage Manager is responsible for managing operations of all Food and Beverage outlets to deliver an excellent Guest and Member experience while training staff and working within budgeted guidelines.

Key Responsibilities:

• Manage all Food and Beverage Outlet operations.
• Maintain exceptional levels of customer service.
• Ensure compliance with brand standards.
• Recruit, manage, train and develop the Food and Beverage team.
• Manage guest queries in a timely manner.
• Work within budgeted guidelines related to Food, Liquor Costs, and Payroll.
• Set departmental targets, work schedules, budgets, and procedures.
• Develop menus with other team members.
• Accountable for monthly stock takes.
• Incentivize team members to maximize sales and revenue.
• Evaluate guest satisfaction levels for continuous improvement.
• Ensure communication meetings are conducted with generated minutes.
• Assist other departments and maintain good working relationships.

What we're looking for:

• Management and/or supervisory Food and Beverage experience.
• Able to meet financial targets.
• Ability to comply with all Food and Beverage brand standards.
• Ability to work under pressure.
• Excellent grooming standards.
• Willingness to develop team and self.
• Flexibility to respond to various work situations.
• Ability to work independently or in teams.

Advantageous:

• Degree in a relevant area.
• Passion for delivering exceptional guest service.

Hilton is dedicated to continuing its tradition of exceptional guest experiences across its global brands, having welcomed over 3 billion guests in its more than 100-year history. Come be a part of this amazing team!