Head of Pharmacy (Makkah)📣 Job Ad
in National Medical Care
about 1 hour ago
about 1 hour agoShare
 | Contract Type | Full-time |
 | Workplace type | On-site |
 | Location | Makkah |
About the Role
National Medical Care is seeking a Head of Pharmacy to lead its pharmacy operations in Makkah, Saudi Arabia. This full-time position is responsible for the overall organization, direction, and planning of the Pharmacy Department's programs. The role ensures adherence to hospital policies and procedures to maintain optimal professional practices for all pharmacy staff. The Head of Pharmacy will play a crucial role in providing excellent access to information and education for patient care for both inpatients and outpatients, while also administering the preparation and management of the department's operating budget. The ideal candidate will ensure the delivery of superior quality medical treatment, compassion, and understanding to every patient served at CARE Hospitals and Clinics. This leadership role requires a strategic vision to guide and develop the pharmacy team, optimize departmental performance, and uphold the highest standards of pharmaceutical care and regulatory compliance.
Key Responsibilities
- Ensure the provision of superior quality medical treatment, compassion, and understanding to every patient.
- Provide leadership and guidance to all Pharmacy staff.
- Plan, schedule, and direct the work of the department's staff to meet hospital objectives.
- Recommend criteria for selecting professional staff within the department and participate in the selection process.
- Participate in the recruitment process by updating the departmental staffing plan annually, reviewing credentials, and recommending hiring.
- Assess candidates for recruitment to the Division and provide recommendations to the Director of Ancillary Service when requested.
- Provide orientation and training for all staff on their duties and responsibilities within the department or assigned services.
- Establish, implement, and maintain a continuing professional development program for staff.
- Assure regular and systematic monitoring and evaluation of the quality and appropriateness of services rendered within the department through designated quality assurance mechanisms.
- Monitor and maintain staff performance through annual evaluations, assessing competencies, and suggesting training needs and career objectives.
- Recommend necessary space, medical technology, equipment, staffing, and other resources for the department and establish processes to address shortages.
- Assist in the preparation of required budget reports.
- Chair all departmental meetings or appoint a designee and document minutes.
- Monitor departmental performance metrics and implement improvement initiatives to enhance outcomes.
- Motivate and inspire department staff.
- Participate in the creation of policies and procedures necessary to carry out the department's mission.
- Implement and maintain adherence to all hospital policies, procedures, and regulatory requirements.
- Review and update departmental policies and procedures every three years, aligning with JCIA and CBAHI standards.
- Develop, implement, and evaluate departmental goals and objectives.
- Implement changes as per the Pharmacy quality and performance improvement plan and monitor outcomes.
- Maintain compliance oversight for all medication preparation and dispensing activities, ensuring adherence to regulatory requirements and professional standards, with specialized management of controlled drugs per MOH and SFDA protocols.
- Ensure that Pharmacists review all prescriptions or orders and monitor the expiration date of all drugs as per policy.
- Ensure the confidentiality, security, and integrity of all patient data and information.
- Ensure that emergency medications are consistently available, controlled, and secure in the Pharmacy and patient care areas.
- Ensure that the Management System within Pharmacy supports the Infection Control process.
- Ensure that a medication recall system is in place for the retrieval and safe disposition of discontinued and recalled medications.
- Ensure patients are educated about the safe and effective use of medication, according to law and their needs.
- Establish communication protocols with the “Poison Center” to keep relevant staff informed of current guidelines and updates.
- Submit a monthly report to the Director of Ancillary Service, ensuring it reflects department outcomes.
- Be accountable to the Director of Ancillary Services for all activities conducted within the department.
- Ensure a current inventory control list of all drugs and stock is initiated and maintained.
- Ensure all Pharmacy policies and procedures comply with CARE Hospitals and Clinics regulations and international standards.
- Ensure that Quality Performance and Risk Management within the Pharmacy Department is established and directed as per JCIA and CBAHI Standards.
- Develop a safety program for checking all medication distribution and report variances through the Incident Report.
- Develop and monitor Quality Indicators, Controlled Drugs policy, and establish high professional relations with Pharmaceutical companies.
- Ensure compliance with all relevant laws and regulations, including those related to recruitment, professional staff licensure and registration, waste management, food management, infection control, medication management, patient rights, radiation safety, and the physical environment.
- Serve as a permanent member of the Medical Executive Committee, Quality Council, Infection Control Committee, or any other committee as designated by the Director of Ancillary Services.
- Attend required meetings and participate in and chair committees as required.
- Notify the Director of Ancillary Service of absence and recommend an alternate (Acting Head) from the department.
- Perform other applicable tasks and duties assigned within the realm of his/her knowledge, skills, and abilities.
Qualifications and Requirements
- A Bachelor of Science in Pharmacy is the basic educational requirement.
- A Master's degree, ****, or a Master's in Hospital Administration or Management is preferred.
- A minimum of 10 years of progressive pharmacy experience in a large healthcare organization.
- At least 5 years of experience in senior leadership or management roles.
- A current valid license to practice in the area of specialty.
- Registration with the Saudi Commission for Health Specialties and/or a current license to practice in Saudi Arabia.
- Competent knowledge of MOH and SFDA rules and regulations.
Required Skills
- Proficiency in pharmacy management systems and healthcare technology.
- Strong understanding of pharmaceutical care principles.
- Knowledge of medication safety protocols and quality assurance.
- Familiarity with inventory management and procurement processes.
- Demonstrated leadership and administrative skills.
- Professional communication skills for interaction with diverse stakeholders.
- Fluency in both written and spoken Arabic and English.
- Managerial and working knowledge of computer systems.
- Professionalism and excellent interpersonal communication skills.
- Adherence to high standards of medical ethics and a strong sense of responsibility.
Work Environment and Location
This is a full-time position based in Makkah, Saudi Arabia. The role involves leading the pharmacy department within National Medical Care's facilities.
Requirements
- Requires +10 Years experience
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