Housekeeper📣 Job Ad

Join Our Team as a Housekeeping Attendant!
At M Hotel Al Dana Makkah, we are dedicated to providing an exceptional experience for our guests. As a Housekeeping Attendant, your main responsibility will be to ensure the cleanliness and upkeep of guest rooms and public areas while following our established guidelines.

Key Responsibilities:

• Collect keys and daily assignments while preparing the trolley and necessary equipment for efficient task performance to prevent delays.
• Maintain and clean guest rooms, replenishing room supplies in line with the hotel's Standards of Performance.
• Clean and replenish bathrooms, ensuring adherence to safety and performance standards.
• Arrange and tidy guest belongings while cleaning rooms and bathrooms.
• Inform the Valet Service to collect guest clothes for laundry, dry cleaning, or pressing to ensure guest satisfaction.
• Clean guest corridors, service pantries, and service areas, maintaining a professional and organized appearance.
• Report maintenance-related issues to the Engineering Department for general upkeep and facility maintenance.
• Consider guest needs and requirements when working in public areas and guest rooms, ensuring courtesy and guest satisfaction.
• Uphold environmental, health, and safety standards in alignment with organizational policies.

Why Work with Us?
If you're passionate about hospitality and want to be part of a dedicated team providing exceptional service, then apply today!

Join Hilton as an Executive Housekeeper!
As an Executive Housekeeper, you will be responsible for overseeing all housekeeping operations to deliver an excellent Guest and Member experience while evaluating guest satisfaction and setting department targets and objectives.

Your Responsibilities:

• Oversee housekeeping operations and laundry operations.
• Evaluate guest satisfaction and monitor trends with a focus on continuous improvement.
• Operate within departmental budgets through effective stock and cost controls.
• Set departmental targets and objectives and work schedules.
• Inspect all fixtures, fittings and appliances to ensure compliance to standards.
• Monitor team appearance, standards and performance with emphasis on training and teamwork.
• Ensure team members have up-to-date knowledge of all room categories and amenities.
• Maintain good communication and work relationships in all hotel areas.
• Recruit, manage, train, and develop the housekeeping team.

What We Are Looking For:

• Housekeeping/laundry experience in a managerial or supervisory capacity.
• Successful track record of managing a large team.
• High school certificate or equivalent.
• Strong communication, leadership, and interpersonal skills.
• Ability to work under pressure with excellent grooming standards.
• Proficiency with IT systems, including Microsoft Office.

At Hilton, we aim to create remarkable hospitality experiences, and our Team Members are at the heart of it all!

About Jumeirah
Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates an exceptional portfolio of 29 properties across 11 countries in the Middle East, Europe, and Asia. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and the brand is now renowned worldwide for its distinguished beachfront resorts, esteemed city hotels, and exclusive residences.

About The Job
An exciting opportunity has arisen for a Housekeeping Attendant to join Jumeirah The Red Sea.

The Main Duties And Responsibilities Of This Role Include:

• Ensure the cleanliness and tidiness of assigned blocks, including guest corridors, back-of-house areas, stairways, lift landings, guest/service lifts, and service pantries by performing routine cleaning duties.
• Collect scattered trash, empty trash containers, replace soiled bedding and bathroom linen with fresh items, and report unpleasant odors to the team leader.
• Conduct deep cleaning tasks in designated areas, including bathrooms, closets, door tracks, furniture, and ensuring proper alignment of furniture.
• Attending guest calls, requests, and complaints in assigned areas, provide turndown services as per standard requirements, and deliver/retrieve items on loan to guests.
• Follow operational standards for replenishment, including inspecting and replacing bathrobes, bathroom linen, tissue, amenities, hangers, extra blankets/pillows, luggage racks, laundry bags, and guest complimentary water.
• Keep all equipment on assigned blocks clean and in good working condition to maximize their lifespan.

About You
The ideal candidate for this position will have the following experience and qualifications:

• Hold a High School Diploma or Certificate.
• Bring 1 -2 years of experience in the relevant field within the international hospitality industry.
• Demonstrate leadership and team management skills.
• Show strong attention to detail.
• Possess advanced software competencies.

About The Benefits
At Jumeirah, we are dedicated to fostering a workplace where colleagues feel valued, supported, and inspired to grow. Our benefits package reflects this commitment by combining rewarding financial incentives, comprehensive healthcare, and opportunities for professional development.

• Supportive and inclusive work environment
• Access to Learning & Development programmes and clear career pathways
• Opportunities for internal mobility within our global network
• Colleague discounts on food, beverage, and hotel stays worldwide
• Health care and insurance benefits
• Locally competitive salary and incentive structure
• Locally relevant benefits as determined by the property