Housekeeper📣 Job Ad

Join Hilton as an Executive Housekeeper!
As an Executive Housekeeper, you will be responsible for overseeing all housekeeping operations to deliver an excellent Guest and Member experience while evaluating guest satisfaction and setting department targets and objectives.

Your Responsibilities:

• Oversee housekeeping operations and laundry operations.
• Evaluate guest satisfaction and monitor trends with a focus on continuous improvement.
• Operate within departmental budgets through effective stock and cost controls.
• Set departmental targets and objectives and work schedules.
• Inspect all fixtures, fittings and appliances to ensure compliance to standards.
• Monitor team appearance, standards and performance with emphasis on training and teamwork.
• Ensure team members have up-to-date knowledge of all room categories and amenities.
• Maintain good communication and work relationships in all hotel areas.
• Recruit, manage, train, and develop the housekeeping team.

What We Are Looking For:

• Housekeeping/laundry experience in a managerial or supervisory capacity.
• Successful track record of managing a large team.
• High school certificate or equivalent.
• Strong communication, leadership, and interpersonal skills.
• Ability to work under pressure with excellent grooming standards.
• Proficiency with IT systems, including Microsoft Office.

At Hilton, we aim to create remarkable hospitality experiences, and our Team Members are at the heart of it all!

About Jumeirah
Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates an exceptional portfolio of 29 properties across 11 countries in the Middle East, Europe, and Asia. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and the brand is now renowned worldwide for its distinguished beachfront resorts, esteemed city hotels, and exclusive residences.

About The Job
An exciting opportunity has arisen for a Housekeeping Attendant to join Jumeirah The Red Sea.

The Main Duties And Responsibilities Of This Role Include:

• Ensure the cleanliness and tidiness of assigned blocks, including guest corridors, back-of-house areas, stairways, lift landings, guest/service lifts, and service pantries by performing routine cleaning duties.
• Collect scattered trash, empty trash containers, replace soiled bedding and bathroom linen with fresh items, and report unpleasant odors to the team leader.
• Conduct deep cleaning tasks in designated areas, including bathrooms, closets, door tracks, furniture, and ensuring proper alignment of furniture.
• Attending guest calls, requests, and complaints in assigned areas, provide turndown services as per standard requirements, and deliver/retrieve items on loan to guests.
• Follow operational standards for replenishment, including inspecting and replacing bathrobes, bathroom linen, tissue, amenities, hangers, extra blankets/pillows, luggage racks, laundry bags, and guest complimentary water.
• Keep all equipment on assigned blocks clean and in good working condition to maximize their lifespan.

About You
The ideal candidate for this position will have the following experience and qualifications:

• Hold a High School Diploma or Certificate.
• Bring 1 -2 years of experience in the relevant field within the international hospitality industry.
• Demonstrate leadership and team management skills.
• Show strong attention to detail.
• Possess advanced software competencies.

About The Benefits
At Jumeirah, we are dedicated to fostering a workplace where colleagues feel valued, supported, and inspired to grow. Our benefits package reflects this commitment by combining rewarding financial incentives, comprehensive healthcare, and opportunities for professional development.

• Supportive and inclusive work environment
• Access to Learning & Development programmes and clear career pathways
• Opportunities for internal mobility within our global network
• Colleague discounts on food, beverage, and hotel stays worldwide
• Health care and insurance benefits
• Locally competitive salary and incentive structure
• Locally relevant benefits as determined by the property

Join Rotana Hotels as a Housekeeping Attendant!
We are currently seeking passionate and dynamic guest-focused Housekeeping professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.

Key Responsibilities:

• Receive work assignment, keys, and supplies from the supervisor and sign the key log book accurately.
• Clean rooms and bathrooms, performing specified duties.
• Keep fire exits and stairways clear of obstruction.
• Check and report any maintenance work required immediately.
• Pick up litter from corridors and pathways.
• Vacuum carpets and upholstered furniture, dust and wipe furniture, empty ashtrays and wastebaskets.
• Make beds, wash sinks, bathtubs, toilets, tiles, mirrors, and floors; polish brass and metal.
• Replenish bathroom and room supplies.
• Tidy guest toilet articles and spot clean carpets when necessary.
• Ensure guest corridors, service pantries, and areas are neat and tidy at all times.
• Remove room service trays and trolleys from guest rooms and corridors.
• Inform valet service for guests' clothes collection for laundry, dry cleaning, or pressing services.

Skills and Qualifications:
You should ideally have vocational training within the Housekeeping Department of a hotel. Good command of English is an advantage.

Knowledge and Competencies:

• Understanding the Job
• Taking Responsibility
• Recognizing Differences
• Customer Focus
• Adaptability
• Teamwork

If you are interested to join Rotana, kindly log on to our careers website and proceed with the online application.